Marketing and Communications Senior Coordinator (REMOTE)

Company Description

The Diabetes Link empowers young adults with diabetes by providing access to the peer support, connections, and expert resources they need to thrive. Our vision is of a future where all young adults are equipped and inspired to live confidently and courageously with diabetes.

Who we’re looking for

The Marketing and Communications Senior Coordinator is a pivotal member of the Marketing and Communications team, providing support across all departmental functions.  You will coordinate, execute, and optimize marketing campaigns, manage social schedules and platforms, create and optimize email drip journeys, and assist in content creation. You will need to be highly organized, adaptable, and able to prioritize tasks while working independently. This role is a great opportunity for an innovative professional with strong communication, collaboration, and project management skills.

The Senior Coordinator reports to the Vice President of Marketing and Communications and collaborates closely with the Marketing and Communications Manager.

What you’ll do

Specific duties and responsibilities include, but are not limited to the following:

• Coordinate the implementation of multi-channel marketing campaigns including social media, email marketing, content marketing, paid marketing, print/mailhouse, and other relevant channels. 
• Oversee platform management; schedule all posts, ensure timely responses, and comment management. 
• Monitor, track, and report on social media metrics and trends to optimize content and strategies.
• Serve as on-camera host for LIVE online events, including but not limited to IG lives, Discord events, and Zoom events. 
• Collaborate with cross-functional teams to ensure seamless execution of live events.
• Coordinate with internal and external resources to generate all required content and digital assets.
• Coordinate and implement tailored campaigns and lifecycle strategies for all organizational segments. Utilize journey mapping techniques to understand audience touchpoints and design seamless experiences.
• Support the operation and growth of the Link Discord server through strategy development, and engagement captain management. 
• Serve as primary user for website maintenance and email marketing software: build emails, automation, oversee email list management and data integrity.
• Complete any necessary administrative tasks as assigned, such as scheduling, research, data entry and management.

You’ll be successful in this role if you have:

• A bachelor’s degree in marketing, communications, advertising, or equivalent combination of education and applicable job experience.
• 3+ years of experience in social media, marketing, or communications roles with a proven track record of success in developing and executing marketing initiatives. 
• Knowledge of digital marketing channels and tools, including but not limited to social media, and email marketing.
• Excellent communication and collaboration skills, with the ability to effectively engage and influence internal and external stakeholders.
• Detail-oriented and organized with the ability to prioritize work and schedules, ensuring multiple projects and efforts are completed timely and effectively.
• Exceptional writing and storytelling skills.
• Familiarity and knowledge of diabetes.
• Problem-solving mindset and a creative thinking approach. 
• Proficiency in graphic design tools (e.g., Canva) and video editing software is desirable.
• Comfort presenting LIVE/Online content with the ability to engage and interact in real time. 
• Experience with Discord server management and community moderation is a plus.

Physical Requirements: 

• Must be able to travel as directed.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

The Diabetes Link is a national 501c3 non-profit organization dedicated to empowering young adults with diabetes by providing access to the peer support, connections and expert resources they need to thrive. The Diabetes Link provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Compensation & Benefits

The Diabetes Link is a fully remote organization. The role of Marketing and Communications Senior Coordinator is an exempt full-time position with benefits..

The Diabetes Link offers a comprehensive compensation package including a competitive base salary and a wide array of benefits. Benefits for full-time exempt employees include:

• Competitive medical, dental, and vision coverage 
• Unlimited paid time off
• 401(k) plan after 60 days of employment with contributions fully vested at all times.
• Additional benefits: Disability Insurance, Flexible Spending Account/Health Savings Account, Employee Assistance Program

The pay scale for this position is $59,000-$64,000 and based on experience.

To Apply

The Marketing and Communications Senior Coordinator position is open until filled. Applicants must reside in and be eligible to work in the United States. 

Interested candidates should submit the following in one PDF document via the SmartRecruiters link:

• a resume, 
• a thoughtful and personalized cover letter highlighting the candidate’s experience and qualifications,
• 3 writing samples

Please note: Application packets with missing information and/or missing application materials will be considered incomplete and will not be processed.