RFP: CRM UX/UI Designer

MoveOn Overview: 

MoveOn is the largest rapid response political campaigning organization in the United States. We wield independent political power by bringing millions together to take action and mobilize for a just society where everyone can thrive.

For more than a generation, MoveOn has been the homebase for millions of people who refuse to accept the status quo and are moved to take action for progress. We have consistently been a bulwark against the radical right, channeling our voices to end wars, protect democracy, and advance justice for all.

Project title: CRM UX/UI Designer Management Support

Project begins: May 22, 2024

Project length: May 22, 2024 - Oct 31, 2024

Hourly Rate: $85/hr

Project Overview: This is a contract to support the buildout of  MoveOn’s customer relationship management (CRM) platform, with a workload averaging 20 hours a week.  Any hours given in a scope of work are an estimate and MoveOn does not guarantee a specific number of hours to its contractors.  

RFP submission date: Please submit to proposals@moveon.org by May 10, 2024 and put CRM UX/UI Design Support in the subject line.

Scope of work:

• Collaborate with Lead Designer, product, QA, and tech engineers team members to produce easy-to-use interfaces for custom CRM application 
• Responsible for design research, implementation and iterative follow-up ensuring product usability and aesthetics
• Translate functional requirements into wireframes, mockups, and prototypes that lead to intuitive user experiences
• Conduct user research, usability testing, and gather feedback to iterate and improve designs
• Support the development of a design system for the CRM application
• Present design concepts to stakeholders, providing insight into your design process and demonstrating how your work aligns with user needs and business goals
• Display strong initiative, addressing issues without prompting.

Works closely with: Crystal Andrews (Managing Director of Product)

• The contractor will also work closely with key staff including tech engineers, product managers, UX Designers, QA contractor, and business stakeholders

Required Qualifications

• Bachelor’s degree or certification in Graphic Design, Interaction Design, or related field.
• 3+ years’ experience in managing multiple medium-to-large scale software development projects/programs collaborating with cross functional teams
• Demonstrated experience in UX/UI design including wireframing, low and high-fidelity prototyping, moderated and unmoderated user testing, and accessibility testing
• Ability to produce and iterate on prototypes quickly
• Proficiency in tools like Figma and Adobe Creative Suite or equivalent prototyping tools
• Excellent communication and collaboration skills
• Have a portfolio showcasing relevant UI/UX design projects and processes

Preferred Qualifications

• Ability to creatively solve problems in a rapid response environment
• Understanding of accessibility best practices

Proposal submissions:  Please submit a resume and a proposal which includes the following information below: 

Background: Name, title and contact information.

Experience: Tell us about your relevant experience. A resume may be submitted in lieu of this section if your relevant experience appears within your resume.

Approach: In two pages or less, Please tell us how you would approach the above scope of work.  

Equity: Please explain whether and how your firm has advanced the values of equity, diversity, and inclusion within the firm, and state how that is reflected in the leadership ownership, and work of the firm.  Please share how you will center equity in your work for this project. 

Location: RFP is open to individuals/firms based in the contiguous U.S.  

Cost and availability: Include an estimate for hourly rate or project rate in your proposal and any limitations on your availability.

References: Past clients (3) that MoveOn may reach out to as references, with contact info.

Most-favorable terms:

• MoveOn reserves the right to make an award without further discussion of the proposal submitted. Therefore, the proposal should be submitted initially on the most favorable terms that the vendor could propose. There will be no best-and-final-offer procedure. MoveOn does reserve the right to contact a vendor for clarification of its proposal.
• The vendor should be prepared to accept this request for proposal for incorporation into a contract resulting from this request for proposal. Contract negotiations may incorporate some or the vendor’s entire proposal. It is understood that the proposal will become a part of the official procurement file on this matter without obligation to MoveOn.

No obligation to contract

This request for proposal does not obligate MoveOn to contract for services specified herein.

Rejection of proposals

MoveOn reserves the right at its sole discretion to reject any and all proposals received without penalty and not to issue a contract as a result of this request for proposal.

Nondiscrimination

The vendor will adopt and disseminate a policy that the vendor, in employment, recruitment, selection, compensation, benefits, promotion, demotion, layoff, termination, and all other terms and conditions of employment will not discriminate on the basis of race, color, creed, age, sex, national origin, ethnic identity, physical or mental disability, veteran status, marital status, economic status, religion, sexual orientation, gender identity, or any other legally protected basis.