Training & Development Partner

 Job Summary:  The Training & Development Partner plays a pivotal role in fostering the growth and development of employees within the organization. This position is responsible for the development, coordination, and presentation of internal trainings. They will also help with designing, implementing, and managing comprehensive talent development programs and initiatives that align with the organization's objectives. The Talent Development Partner collaborates closely with various departments to assess training needs, create department and role-specific plans, develop training materials, and deliver engaging and effective learning experiences. They also oversee performance management processes, providing guidance to managers and employees to enhance performance and career growth. Additionally, the role involves staying current with industry trends and best practices to continuously improve talent development strategies. The ideal candidate brings a strong background in learning and development, excellent communication skills, and a passion for cultivating a culture of continuous learning and professional growth.   

Status:  Full-time, Exempt, Regular

Location: Financial District Neighborhood, San Francisco

Hours:  Monday through Friday, 8:30 a.m. - 5:30 p.m.

Salary: $99,750 - $105,000 annually; Comprehensive Benefits 

The Organization:  A private non-profit founded in 1977, Chinatown Community Development Center believes in a comprehensive vision of community. We own and/or manage approximately 38 affordable housing buildings serving over 5,000 low-income seniors, single adults, formerly homeless adults, and families of diverse ethnic and cultural backgrounds in San Francisco’s Chinatown, Tenderloin, Western Addition, and Polk Gulch neighborhoods. We also build housing, develop grassroots leadership, and engage low-income residents and youth. Our employees are passionate about the mission; thrive in a family organizational culture; and embody values of empowerment, teamwork, and compassion. Chinatown CDC serves a diverse population and is committed to hiring practices that provide culturally competent services. We encourage people of color to apply.

What You Will Do: 

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. 

• Work collaboratively with various departments to assess training needs, create department and role-specific plans, implement, and manage the talent development programs.   
• Actively engage with the workforce to identify opportunities for continuous learning and professional growth that meet the organizational needs. 
• Work in partnership with Talent Acquisition to develop and grow the organization’s talent pipeline and succession planning
• Develop and update role specific competencies for all departments, services, and operations Regularly review, evaluate and reimagine the Talent Development programs for excellence in program delivery.  
• Implement organization-wide training program that incorporates regulatory/compliance trainings, role specific skill enhancement and professional development opportunities.  
• Serve as trainer for a wide variety of the organizations training and development program offerings.  
• Enhance and rebrand Performance Evaluation program by creating clarity via SMART goals and applying a growth mindset using specific training and development plans per position and department.  
• Implement and train the workforce on the Performance Management module in Paylocity.  
• Evaluate and advise department colleagues on people and culture focused HR programs, such as training and development, performance management, and other talent development initiatives. 
• Be a data-driven strategist that drive valid insights and convert these insights into recommendations and to inform organizational decision making. 
• Maintain a keen and current knowledge of industry standards, best practices, legislation, and regulation that relate to HR issues, and participate in developing appropriate policies and procedures.  
• Partner with subject matter experts (SMEs) in the HR Department to identify improvements, seek for guidance, and incorporate new programs and functions within department and to meet organizational objectives.   
• Applies coaching, leadership, and influencing skills in managing cross-functional projects, making decisions, and implementing/updating HR practices for talent development related functions.  

Financial 

• Develop, monitor, and maintain the training budget and expenses 
• Code invoices, organization credit card, all expense managed by this role  

Other (all positions) 

• Embody organization values (respect & compassion, empowerment, teamwork) 
• Contribute to a safe and pleasant work environment 
• Follow policies, procedures, and safe work practices 
• Other duties as assigned 

​​What You Bring:​ 

• Strong consultation skills and experience influencing and interacting with executives. 
• Adept facilitator and trainer capable of engaging groups within both in-person and virtual environments 
• Demonstrated HR experience in a multi-business unit environment. 
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. 
• Strong analytical and problem-solving skills. 
• Excellent interpersonal and customer service skills. 
• Excellent time management skills with a proven ability to meet deadlines. 
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors. 
• Exercise deep empathy and intellectual curiosity in all interactions, with the goal of resolution and, as needed, mediation to conflict mitigation. 
• Exceptional interpersonal skills and customer service experience 
• Ability to build rapport with a diverse population 

Education and Experience (Minimum Qualifications): 

• Bachelor’s Degree in Human Resources, Business Administration or relevant field and; 
• Four (4) years of progressive Talent Development and Management experience, 
• Two (2) years of experience in Human Resources functions 
• Three (3) years of experience designing programs, processes, and/or large group facilitation.  
• Demonstrated ability to develop and manage training programs 

Preferred Qualifications: 

• PHR/CP or CPTD certification/credential 
• Certified in Change Management framework 
• Bilingual in English and Chinese 
• Familiar with the full scope of Human Resources program and operations administration.