Education & Outreach Coordinator

Job Title: Education & Outreach Coordinator

Supervised By: Community Engagement Team (CET) Lead

Supervises: N/A

Classification: Exempt, Full-Time, Salary

Date: May 2024

Organizational Summary 

KAN-WIN works to eradicate gender-based violence through comprehensive, survivor-centered services, education, and outreach to Asian American communities and beyond. To learn more about our programs, go to www.kanwin.org. 

Studies have shown that women, nonbinary folks, and People of Color are less likely to apply for jobs unless they believe they meet every single one of the qualifications described in a job description. We are committed to building a diverse and inclusive organization and we are most interested in finding the best candidate for the job. That candidate may be one who comes from a background less traditional to our field of work, and that’s okay! We strongly encourage all interested candidates to apply.

Position Summary 

This is an exciting opportunity for an energetic, personable, and organized individual to join our dynamic and committed Community Engagement Team (CET). The Education and Outreach Coordinator will be responsible for expanding KAN-WIN’s outreach within the Asian immigrant, Asian American, and other underserved communities, as well as supporting internal and external education efforts. We are looking for someone passionate about our mission of eradicating gender-based violence and empowering survivors.

Responsibilities: 

Outreach and Education

• Work with the CET Lead to develop an outreach and education plan to promote awareness of KAN-WIN’s programs and services
• Facilitate and co-facilitate workshops and trainings to community groups
• Conduct outreach to immigrant communities and social groups (churches, temples, ethnic businesses, ethnic media), including investigating new and creative strategies for sustained community engagement and education
• Develop and maintain on-going relationships with referral services and institutions (other social service organizations, universities, religious institutions, etc.)
• Assist in coordinating public activities and events to enhance public awareness of gender-based violence issues
• Maintain timely and accurate documentation of KAN-WIN’s outreach and education activities

Training Organization

• Organize biannual 40-hour domestic violence services training, including securing speakers to cover topics and facilitating sessions when possible
• Organize and facilitate workplace sexual harassment and bystander intervention training
• Organize and facilitate 1-hour domestic violence cosmetologist training
• Issue and maintain organized records of certifications issued

Volunteer Management

• Brainstorm ways for volunteers to participate in KAN-WIN’s community engagement work
• Serve as the point person for communications with volunteers
• Onboard, train, and coordinate volunteers as needed for KAN-WIN events

Direct Services 

• Help staff the 24-hour multilingual hotline and provide callers with crisis intervention, safety planning, information, and referrals, etc. This involves coverage during office hours and some occasional evenings and weekends. 
• Provide assistance to the direct service team for case management for survivors, if ever needed, for urgent situations.
• Work as a team with other staff members to provide services in a holistic manner. 

Organizational Duties 

• Keep service data on InfoNet and Apricot, and collect and maintain other relevant data for program service delivery and grant responsibilities.
• Maintain accurate, confidential, and timely records, reports, and files.
• Participate in at least one non-direct services organizational committee to support coordination and achieve organizational goals (for activities like KAN-WIN’s virtual gala, staff retreat planning, DEI (diversity, equity & inclusion issues), staff training, etc.)  
• Assist and participate in all organizational activities such as program development, fundraising, and special events.
• Participate in staff meetings and case review sessions. 
• Perform other duties as assigned or requested. 

Preferred Qualifications: 

• Ability and eagerness to bridge cultural, linguistic, generational, educational and other differences
• Empathetic listening, excellent communication and interpersonal skills
• Strong commitment to KAN-WIN’s mission, values, and goals to enhance culturally and linguistically competent services and programming for survivors
• Experience in community organizing, political education, or community engagement and education

Work Environment: 

• Hybrid working environment.
• Community education events are held across the Chicagoland area. Access to a car or convenient public transit would be beneficial.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and filing cabinets. 
• While performing the duties of this job, the employee is regularly required to talk or hear. 
• Workplace is a smoke- and drug-free environment. 
• Equal Opportunity Employer. Decisions and criteria governing the employment relationship with all employees are made in a non-discriminatory manner, without regard to race, ethnicity, creed, religion, color, sex, sexual orientation, gender identity or expression, age, national origin, citizenship status, military service and/or marital status, order of protection status, handicap, disability, or any other factor determined to be unlawful by federal, state, or local statutes. 

Compensation: $38,000‐$46,440 DOE 

Benefits:

• 403(b) retirement plan with employer match
• 12 Paid holidays with floating holidays
• 19 Paid‐time offs for first year
• Health insurance
• Dental insurance
• Hybrid working environment

To Apply:

To apply, send the following to hr@kanwin.org. Please specify “Application for Education & Outreach Coordinator” in subject line, and attach the following materials:

• Resume
• A list of three references

Benefits:

• 403(b) retirement plan with employer match
• 12 Paid holidays with floating holidays
• 19 Paid‐time offs for first year
• Health insurance
• Dental insurance
• Hybrid working environment