Bike Valet Ambassador (Part-Time/Seasonal)

Transportation Alternatives’ Bike Valet is like a coat check for bicycles! Bike Valet makes it easy for the public to visit museums, parks, festivals, and restaurants by ensuring that bikes stay safe from theft and are parked appropriately. This improves the overall guest experience and provides guests a peace of mind. 

Transportation Alternatives’ (TA) mission is to reclaim New York City’s streets from cars, and advocate for better cycling, walking, and public transit for all New Yorkers. For 50 years, TA has led the movement for safe, equitable streets in New York City. We believe that our streets belong to the people of New York City, and we work with New Yorkers in every borough to achieve our mission.

Summary of Position: 

TA is seeking energetic, responsible, and communicative Bike Valet ambassadors to work as part of our Bike Valet team. You will work independently in the field as assigned by the Events and Partnerships Manager to run one of the most exciting programs in NYC and help make some of the city’s most beloved events and venues better by providing Bike Valet services to patrons.  

The season generally starts May and will go through October 2024. We accept applications on a rolling basis and priority is made for those who can commit to more time during evenings and weekends. The majority of events fall between Thursday and Sunday, but any day of the week is possible. 

Past Bike Valet venues can include: The Metropolitan Museum of Art, Brooklyn Bridge Park Conservancy, World Trade Center, NYC Summer Streets, and many more. 

Responsibilities:

• Positively promote Transportation Alternatives 
• Sign in and return bikes to members of the public in an organized fashion
• Collect contact information of guests that use Bike Valet service
• Travel to events throughout the five boroughs
• Set up and break down tent and other event equipment outdoors 
• Communicate with event goers and event planners in a friendly and professional manner 
• Pick up and drop off supplies at the TA office (as needed)
• Provide event recaps (as requested) to Events and Partnerships Manager

Qualifications:

• Must enjoy approaching and communicating with the public and exhibit excellent customer service skills
• Must be able to learn and retain talking points about Transportation Alternatives
• Must be able to set up and break down tent and other event equipment
• Must be at ease working outdoors and in various weather conditions
• Must be able to lift and move bikes around
• Must be highly punctual 

Values:

• Love promoting mission-driven safe streets organizations to the public
• Passionate about alternative modes of transportation including walking, biking, and public transit
• Curiosity or knowledge about advocacy work that makes NYC safer and more equitable to live in
• Seek out laughter and joy in talking to people 
• Love being outdoors 

Hourly rate: $21 per hour 

To Apply:

Please send a brief cover letter and resume to job_applications [at] transalt [dot] org with “Bike Valet Ambassador '' in the subject line. Qualified candidates will be invited for a virtual interview. Must be a resident and/or eligible to work in the U.S. 

No phone calls or walk-ins, please.

Transportation Alternatives is committed to workplace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of race, ethnicity, age, religion, gender, gender identity, marital status, sexual orientation, disability, veteran status, political orientation or any other characteristic protected by federal state or local law. We value having diverse staff in gender, ethnicity, background and modal preference. BIPOC and LGBTQIA+ candidates are strongly encouraged to apply.

Please send a brief cover letter and resume to job_applications [at] transalt [dot] org with “Bike Valet Ambassador '' in the subject line. Qualified candidates will be invited for a virtual interview. Must be a resident and/or eligible to work in the U.S.