Housing Substance Use Case Manager

Position Description

The Housing Substance Use Case Manager (CASAC) will provide client-centered individual and group substance use counseling sessions to a diverse client population who are in the process and/or living in the HUD Connection to Housing & Care Program.  The Housing SU Case Manager (CASAC) will conduct intakes, home visits, assessments, treatment plans and all other required documentation.  The Housing SU Case Manager (CASAC) assumes a lead role in creating a client engagement support system that reduces barriers to care and increases accessible, available, and appropriate linkages to care for their case load.

Essential Job Functions

The following duties are mandatory requirements of the job:

• Provide screenings and intake assessments of potential clients and assess severity of presenting issues
• Provide individual and group counseling and support to clients in need of substance use services
• Develop client-centered substance use treatment plans that address individual needs, short- and long-term goals for treatment and counseling and supportive services
• Conduct at least one monthly home visit to the clients who reside in New York City
• Provide a range of case management services including but not limited to counseling, health care linkages, advocacy, entitlements management, etc.
• Complete all required paperwork by established deadlines: quarterly service plans, assessments and reassessments, at minimum monthly progress notes, home visit documentation, monthly apartment inspection forms and all other documentation as assigned
• Provide coordination of care with medical and mental health providers
• Make all needed referrals to GMHC and outside providers
• Meet all contract deliverable services (home visits, advocacy, escorts, groups, counseling sessions, etc.)
• Data enter all deliverables into eCOMPAS, Awards and time and effort reports per contract mandates
• Ensure clients have a strong understanding of the Terms and Conditions of Tenancy
• Assist client to maintain their housing permanence by monitoring and collecting monthly rent payments
• Provide escorts to health care providers, entitlement resources, housing management resources and other providers as assigned
• Provide visitation to hospitals or other locations in order to maintain client connection
• Attend and moderate case conferences with client and providers
• Connect all clients to services at GMHC and make referrals to departments based on need
• Attend all GMHC meetings and events as assigned
• All other duties as assigned

Education and Certification

• H.S. Diploma, GED, or HSE required
• CASAC license required

Special Skills and Knowledge

In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

• Knowledge of housing resources related to housing stability
• Extensive knowledge utilizing Microsoft Office Suite
• Ability to work within a fast – paced, data –driven, performance-based environment
• Exceptional written and oral communication skills with the ability to interface with a variety of internal and external colleagues
• Extensive experience working with individuals with HIV/AIDS, substance use issues and mental health needs
• Demonstrated ability to work effectively as part of interdisciplinary team

Bilingual in English and Spanish is preferred

• Health insurance (medical, dental and vision plans)
• Retirement savings plans (with an excellent matching program)
• Life insurance (basic and supplemental)
• Short & long-term disability
• Textbook reimbursement
• Paid time off & holidays (12 holidays per year and 4+ weeks paid days off per year)
• Paid childcare leave
• Remote work environment
• Flexible work arrangements