Bilingual Clinical Coordinator (Part- Time)

Partnerships for Trauma Recovery

Job Description: Bilingual Clinical Coordinator (Part-Time)

ORGANIZATION

Partnerships for Trauma Recovery (PTR) is a 501(c)(3) nonprofit organization dedicated to healing the psychological and psychosocial impacts of trauma among international survivors of human rights abuses and forced displacement resulting from war, torture, persecution related to identity and beliefs, gender-based violence and other forms of interpersonal violence. PTR provides culturally and contextually responsive, trauma-informed and linguistically accessible psychological and psychosocial care for asylum seekers and refugees from around the world.

POSITION

This is an opportunity to join a dynamic nonprofit organization working at the juncture of human rights and global mental health. Working in close collaboration with the clinical team and reporting to the Clinical Director, the Clinical Coordinator will support core direct services operations. This position requires initiative, creativity, strong organizational skills, resourcefulness and an interest in promoting global human rights, peace and psychosocial wellbeing among international populations.

The Clinical Coordinator is a hybrid position, required to be on site in our Berkeley office a minimum of one day a week, with the possibility of the on site requirement increasing in the future.

ROLES AND RESPONSIBILITIES

• Support the clinical team in coordination of client care and management of workflow
• Respond to general requests for information about PTR's referral process, client eligibility, and clinical services
• Monitor and track client referrals, communicating with referral sources and potential clients in a timely manner as needed
• Provide introductory and safety screening calls to clients on wait list and triage high risk clients as necessary
• Facilitate and track client assignments utilizing electronic health records system
• Create and maintain data tracking systems and protocols necessary for client care as well as grant reporting purposes
• Manage PTR’s psychiatry care, including internal referrals, scheduling, documentation, coordination of medication refills, direct assistance to clients, and related administrative tasks as needed
• Coordinate with interpreter program to ensure linguistically accessible services provision
• Organize and facilitate weekly clinical coordination agenda items and follow-up on tasks with the clinical coordination team and providers
• Provide training and technical assistance to PTR staff and interns
• Develop and maintain relationships with referral partners
• Attend PTR staff meetings and events; perform administrative and other duties as assigned

QUALIFICATIONS

Required Education & Experience

• Bachelor’s Degree in social work, psychology, or related field.
• 2+ years of experience working in a mental health or healthcare clinic setting.
• Knowledge of Trauma informed Care
• Strong data management skills with ability to track patient data and consolidate information from a variety of sources.
• Experience working with electronic health records or similar data management systems.
• Experience working collaboratively on multidisciplinary teams.
• Interest in global human rights, immigrant rights and social justice.
• Spoken and written fluency in English and Spanish.

Preferred Experience

• Masters in social work, psychology, or related field.
• Experience working cross culturally with diverse international populations, and/or with highly vulnerable individuals or communities.
• Experience working with high-risk populations and providing triaging as necessary
• Experience using Salesforce for client and/or other data management.
• Multilingual in languages spoken by the client population served by PTR.

Competencies & Interests

• Highly detail-oriented, organized, and independent
• Ability to effectively conduct administrative, logistical and communication tasks.
• Ability to plan for and meet deadlines, prioritize and manage a dynamic task load.
• Strong coordination, time-management and problem-solving skills.
• Ability to address a wide variety of challenges with creativity, initiative and resourcefulness.
• Ability to adapt to changes in the work environment and manage competing demands, delays or unexpected events.
• Ability to learn quickly, and be receptive to feedback.
• Ability to protect client confidentiality and privacy according to HIPAA regulations.
• Ability to set boundaries, practice self-care, and maintain professional demeanor.
• Cultural humility, sensitivity to cultural nuance and respectfulness for identity differences.
• Excellent interpersonal and communication skills.
• Proficiency with MS Office Suite, G-Suite, and internet research.

SALARY & BENEFITS

• $30 - $35/hr
• Health Care Plan: Kaiser or Blue Shield Medical Coverage, and Dental and Vision
• Language Differential Pay
• Professional Development Allowance
• 401k Retirement Plan
• Part-time (20 hours per week) Hybrid Schedule

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this job. They are not intended to be an exhaustive list of duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties, and to assign other duties as necessary.

In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Application: If interested, please submit the following to jobs@traumapartners.org with the subject “Application for Clinical Coordinator”: 1) A cover letter; 2) Your most recent curriculum vitae or resume. Applications will be reviewed on a continuous basis until the position is filled, and start date is as soon as possible. PTR is committed to creating a diverse workplace that reflects the nature of our work, as well as our international client population. POC, LGBT, and immigrant candidates are strongly encouraged to apply.

Partnerships for Trauma Recovery is an equal employment opportunities (EEO) and does not discriminate on the basis of ancestry, age, color, disability (physical and mental, includes HIV and AIDs), genetic information, gender, gender identity, gender expression, marital status, military or veteran status, national origin, race, religion (includes religious dress and grooming), sex (includes pregnancy, childbirth, breastfeeding, and/or related medical conditions), sexual orientation, or request for FMLA in accordance with applicable federal, state and local laws.

Healing the psychosocial impacts of trauma for a more peaceful tomorrow

www.traumapartners.org

● Health Care Plan: Kaiser or Blue Shield Medical Coverage, and Dental and Vision

● Language Differential Pay

● Professional Development Allowance

● 401k Retirement Plan

● Part-time (20 hours per week) Hybrid Schedule

Application: If interested, please submit the following to jobs@traumapartners.org with the subject “Application for Clinical Coordinator”: 1) A cover letter; 2) Your most recent curriculum vitae or resume. Applications will be reviewed on a continuous basis until the position is filled, and start date is as soon as possible. PTR is committed to creating a diverse workplace that reflects the nature of our work, as well as our international client population. POC, LGBT, and immigrant candidates are strongly encouraged to apply.