Communications Director

Job Type: Full-time

Location: Fully Remote, United States

Description

The National Digital Inclusion Alliance (NDIA) seeks a passionate and talented Communications Director to lead our communications team to promote NDIA, our community’s work, policy priorities, and digital equity as a cause. The digital equity movement in the US is rapidly growing. This is your opportunity to use your talents to help drive digital equity into its future. 

Creativity, passion, and efficiency are necessary for this position, along with the desire and ability to apply diversity, equity, and inclusion to your work. The ideal candidate will work with the NDIA team and our community to create original written and visual content while representing NDIA’s brand. 

NDIA’s Communications Director conducts communications work while overseeing a portfolio with a small communications team and multiple consultants. The Communications Director must be a skilled project manager, overseeing multiple projects and ensuring scheduled deadlines are completed on time.  

About NDIA

National Digital Inclusion Alliance (NDIA) advances digital equity by supporting community programs and equipping policymakers to act. We represent and support more than 1,600 US organizations working for affordable broadband, access to devices, and digital skills training and support. 

Since 2015, NDIA has led and built the digital equity community throughout the US, creating a growing movement. NDIA supports digital inclusion practitioners with networking and community building, platforms to establish and share best practices, guidebooks, and tools that establish standards for digital inclusion programming. NDIA takes the expertise and experiences of our community to policymakers and, in turn, ensures our community understands new policies that impact them.

NDIA continues to expand the digital inclusion field and increase awareness of the digital divide, prioritizing communities and populations that have been most impacted, including Black people, Indigenous people, other people of color, women, older adults, and people with disabilities. 

Our team members share a commitment to NDIA’s nonprofit mission. We understand the impact our work has on communities around the country. We bring our skill sets, can-do attitudes, and a sense of teamwork to our everyday work of increasing access to and use of technology. NDIA team members are spread across the United States, and we all work from home.

Key Responsibilities include:

• Manage NDIA's communication with our community, partners, media, and the public
• Manage a team and multiple consultants
• Execute the current strategic communications plan while drafting an updated plan to match our growth
• Execute and update a brand strategy
• Create and update graphics, slides, and organization-wide materials 
• Write and edit blog posts and newsletters
• Review, edit, craft graphics, and format NDIA’s written publications 
• Actively seek out media opportunities
• Create talking points for media opportunities and presentations
• Support NDIA staff in refining their communication skills 
• Prep staff for media interviews and presentations and ensure consistent messaging
• Lead NDIA’s website refresh and rollout and manage the outside vendor working with NDIA on website design and development
• Support NDIA staff with additional programs as needed
• Execute communications activities for NDIA’s annual conference - Net Inclusion

Required Knowledge, Skills & Abilities

• At least three years of experience and demonstrated success in building and executing communication strategies
• At least three years of experience in high-level management positions
• Excellent writing and communication skills
• Knowledge of Digital Inclusion and NDIA
• Experience with graphic design
• Able to work independently and with limited oversight
• People Management
• Budget Management
• Function at a high level on tight deadlines with changing priorities
• Excellent organizational and project management

Occasional Travel

You can expect to travel occasionally (about five times per year) within the United States for this position. Trips usually include an annual staff retreat, annual portfolio/team retreat, and annual Net Inclusion conference.

Diversity 

One of the greatest strengths of the digital inclusion field is the diversity of those doing the work and the people we serve. NDIA strives to reflect and support that diversity. Our work is made better when our team can draw on a wide range of personal experiences and backgrounds and when each team member is open to learning from the experiences of others, both internally and externally.

• Annual Salary $95,000 - $110,000
• Insurance package including health, vision, dental, and life insurance
• 401k with Employer Matching Contribution
• Flexible Work Schedule
• Paid Time Off & Paid Holidays
• Technology Stipend