Campus Coordinator

Levine Music is a welcoming community where children and adults find lifelong inspiration and joy through learning, performing, listening to, and participating with others in music. Levine’s core values – excellence and opportunity – infuse everything we do. Our distinguished faculty offer a broad and well-rounded curriculum that provides a strong musical foundation for students of different ages, abilities, and interests. We strive to make Levine’s education available to everyone. Hundreds of students receive substantial scholarship assistance; many hundreds more receive free instruction through fully-funded in-school programs. 

Job Type: Full-Time  

Reports to: Campus Leader  

Locations: 601 S. Oak Street, Falls Church, VA 222046; 1125 N. Patrick Henry Drive, Arlington, VA 22205

Position Summary: An integral member of the campus team, the Campus Coordinator will provide in-person support for faculty, students, and families, and serve as a welcoming front desk presence for all those interested in learning more about Levine. 

The ideal candidate should have an interest in music and education. We are looking for an enthusiastic, organized, and detail-oriented individual with excellent communications skills who enjoys working in a team environment.  

Duties and Responsibilities (including but not limited to): 

Enrollment and ActiveNet Software 

• Communicate with prospective families about the variety of offerings at Levine 
• Assist parents and students in the registration process 
• Provide customer service and aid with registration problems 
• Assist Student Services with class creation in ActiveNet 
• Process payments in ActiveNet 

Campus Management 

• Perform front desk responsibilities 
• Answer the phones and provide information to the public regarding Levine 
• Have essential knowledge of programs and events marketed on the Levine website 
• Check the voicemail and return calls 
• Maintain room reservation schedule 
• Campus faculty support: maintain phone lists, place piano tuning requests, and update mailboxes 
• Provide administrative support for technology questions 
• Support and enforce Levine’s COVID-19 safety protocols on campus 
• Serve as point person for office elevator access hours directly with Montgomery County security team (Silver Spring Campus only) 
• Communicate with Montgomery County facilities staff regarding maintenance items (Silver Spring Campus only) 

Event Management 

• Set up, attend, and assist at concerts, student recitals, and special events 
• Organize site support (equipment, warm-up rooms, etc.) for special scheduled events: studio recitals, master classes, lectures, and jams 
• Create programs for student recitals 
• Assist with campus events and programs on assigned evenings and weekends 

Qualifications 

• 2+ years’ experience working in a non-profit or educational setting, or the equivalent as a student in higher education 
• Excellent organizational and administrative skills 
• Strong oral and written communication skills 
• Personable manner and customer service skills 
• The capacity to handle multiple tasks effectively and meet deadlines 
• The ability to lift 20 lbs. 
• Experience with Microsoft Office (Word and Excel), and the ability to learn new software quickly 
• Experience with scheduling software and registration systems is a plus 
• Experience with troubleshooting technology and implementing technological advancements is a plus 

Salary range: $38,000-$40,000  

Levine Music is an Equal Opportunity Employer  

Levine Music’s employment policy is committed to anti-discrimination of employees or applicants based on sex, gender identity or expression, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by law concerning any employment practices.