Operations Manager (Part-time, Remote)

Who We Are

We’re 18Doors, a fast-paced, national Jewish nonprofit with a collegial, warm organizational culture and entrepreneurial spirit. We are the only national Jewish nonprofit laser focused on understanding, connecting with, and communicating the needs of Jewish interfaith couples and families. We’re growing quickly, with a budget of about $3 million and staff and rabbinic fellows and alumni in over 30 communities around the country and in Canada. 

18Doors has a website full of essays, advice, resources, and recipes; programs for interfaith couples and families; a Jewish clergy referral service; a rabbinic fellowship program; and learning opportunities for Jewish professionals, clergy, and lay leaders. It is all designed to help couples and families to connect and build the Jewish life they want.  

We want our team to reflect the diversity of our world, and of interfaith couples and families. 18Doors is committed to diversifying our employees and welcomes applications from those groups that have historically been underrepresented in our organization—people of color, people with disabilities and LGBTQ people.

Who You Are

You are good-natured, highly organized, exceptionally detail-oriented, enthusiastic, collaborative, and calm under pressure. Working both collaboratively and independently, you enable the organization and staff to function at the highest level. You thrive in a fluid, fast-paced and entrepreneurial environment. You know your way around managing projects and people and the schedule and demands that come with running a small but growing national organization. You inspire confidence with your discretion, excellent time management, executive functioning, and communication skills. You are proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and have experience with programs such as Asana – or similar project management software, Zoom, BILL, Salesforce and Canva, or are willing and able to learn them as well as other new technology. You can effectively manage up and are comfortable making phone calls on the organization’s behalf.

Role Overview

This is a fully remote, 20 hour/week role at 18Doors with occasional in-person work in Massachusetts. The position will report to the Chief Operating Officer. Candidates within a two-hour driving distance of Western Massachusetts or MetroWest Boston, as well as a valid drivers’ license and access to a vehicle, will be given preference, though all interested candidates are encouraged to apply.

Key Responsibilities & Essential Functions

• Provide high-level administrative support to the Chief Operating Officer and the Chief Executive Officer, including travel arrangements, meeting and special events planning and logistics, and calendar management. 
• Communicate effectively with the Board of Directors and committees; manage the administration, logistics and material preparation for Board and Committee meetings; take minutes during Board and Committee meetings; assemble and distribute board materials; assist in coordination of Board travel as needed; organize and plan virtual and in-person Board Retreats. 
• Work with the COO and staff to schedule, organize and facilitate weekly staff meetings. 
• Assist with event planning for board meetings, staff retreats and other events. 
• Maintain contact with stakeholders, all staff, donors, and vendors. 
• Manage vendor relationships and handle invoicing and reimbursement processes for all vendors, staff and fellows. 
• Provide financial reporting support to the COO and outside accounting firm. 
• Act as administrator for organizational systems such as Asana, Survey Monkey, BILL, Divvy and the organization’s internal Outlook calendar systems. 
• Provide support to Senior Leadership when onboarding and offboarding staff and Board members. 
• General organizational support, including processing mail through a virtual service, answering phones, and preparation of routine and non-routine correspondence. 
• General staff support, including managing staff birthday and anniversary recognition programs; scheduling assistance as needed. 

Experience and Qualifications

Requires a bachelor’s degree and 3-to-5 years of operations, administrative and project management experience in a nonprofit, corporate, business or law firm environment, or an equivalent combination of education and experience. Experience working within a nonprofit organization and familiarity with Jewish interfaith families or Jewish organizations is a plus.

• Must be highly organized and extremely detail oriented. 
• Outstanding prioritization and time management skills. 
• Excellent interpersonal, written and verbal communication skills. 
• Ability to set priorities, work independently, multi-task with regular interruptions, problem solve, maintain confidentiality and coordinate projects successfully. 
• Proficiency with MS Office required, experience with programs such as Asana, BILL, Salesforce, Divvy, and Canva preferred, and ability to learn new technologies. 
• Experience managing the schedule and contacts of senior leadership. 
• Comfortable with the ambiguity that sometimes occurs in a fast-paced organization, and flexible enough to meet changing demands. 
• Personal commitment to building an inclusive Jewish community and understanding Jewish interfaith families a plus. 
• Schedule may include some evening or weekend hours, as needed. 

Do you not meet all the qualifications above? You may still be a great candidate and we encourage you to apply if you meet the majority of the qualifications. Here’s why: Research shows that men apply for jobs when they meet about 60% of the qualifications, but those with historically marginalized identities apply only when they meet 100% of the requirements. We look forward to reviewing cover letters and resumes from candidates with diverse experiences who could benefit 18Doors and who believe they can do this role.

Benefits include but are not limited to:

• Ability to work remotely. 
• Employer sponsored 3% annual 401K contribution with no required employee contribution
• Life, short-term and long-term disability insurance 100% employer paid
• Medical and Dependent Care FSA accounts
• Annual $250 technology stipend reimbursement and company provided PC
• $500 home office setup stipend. 
• Up to 25 days off for Jewish and secular holidays. In addition, the office closes the week of July 4 and the last week of the calendar year. 
• 60 hours per year of paid vacation time within the first 3 years of employment and 80 hours per year after that. 
• Unlimited sick time. 
• 16 hours per year of paid time to volunteer for the organization or cause of your choice. 

Equal Opportunity Employer

18Doors provides equal opportunity to all people regardless of race, color, ethnicity, religion, national origin, sex, gender (including pregnancy), sexual orientation, gender identity and expression, body configuration, age, disability, marital status, height, weight, or political belief.

18Doors is committed to building an organization that is representative of the broad diversity of the Jewish community. We welcome applications from those groups that have historically been underrepresented or marginalized in the Jewish community—people of color, people with disabilities and LGBTQ people.

Employment Type

Part time

Salary

$28,000-$34,000

How To Apply

Applications will be accepted through May 31 and require a cover letter and resume.

Benefits include but are not limited to:

• Ability to work remotely. 
• Employer sponsored 3% annual 401K contribution with no required employee contribution
• Life, short-term and long-term disability insurance 100% employer paid
• Medical and Dependent Care FSA accounts
• Annual $250 technology stipend reimbursement and company provided PC
• $500 home office setup stipend. 
• Up to 25 days off for Jewish and secular holidays. In addition, the office closes the week of July 4 and the last week of the calendar year. 
• 60 hours per year of paid vacation time within the first 3 years of employment and 80 hours per year after that. 
• Unlimited sick time. 
• 16 hours per year of paid time to volunteer for the organization or cause of your choice.