Program Management, IT Support and Build Out, Program Support, and Administrative Support

Join our Program/Administrative Support team at H.Y.P.E to EMPOWER and play a pivotal role in enhancing our operational efficiency and organization. This role has three (3) sections: Project management, Program Support, Administrative, IT Technical, key buildouts, and systems.

• Project Management: As an online task management systems support, you will manage platforms such as Monday.com. Your primary responsibilities will include enhancing volunteer tracking and engagement, streamlining workflows by outlining tasks with specific timeframes, and transitioning administrative processes to digital platforms. You will also provide management tools to other departments and collaborate with leads to develop project timelines and work plans.
• IT: Your role involves researching and implementing digital solutions for secure and efficient information management. You will be responsible for finding and implementing the best systems for our non-profit organization while keeping costs free or low. You will also be required to understand the chosen system and provide staff and interns with implementation training and manuals.
• Program Support/ Administration: This position involves administrative and logistical support for projects, initiatives, and programs in an NGO environment. This passion has two areas: routine and advanced.

1. Routine: Will conduct and maintain calendars and compose and respond to their communications. Additionally, organizing meetings and events will also be part of my responsibilities. May also need to support one or more staff members regarding their projects and programmatic efforts.
2. Advance: As a part of your role, you will be responsible for assisting in developing project/program materials, managing data and files for projects/programs, and serving as an administrator for work products across programs/departments. Additionally, you will conduct research and organize meetings and events. You may also be required to support one or more staff members regarding project and programmatic efforts.

This role involves more than just administrative support and requires fostering team alignment and advancing our organizational goals through clear communication and streamlined processes. It is a crucial position that ensures our effective operation across multiple states and time zones.

QUALIFICATIONS: This role requires an individual who has exceptional organizational skills, proactive communication, impeccable attention to detail, and a relationship-focused approach to working with people. Candidates should have at least three (3) years of professional work experience or a Bachelor's Degree working two (2) years.