Executive Assistant & Operations Manager

Our client, a global non-profit organization dedicated to building thriving and resilient communities, is seeking a seasoned and mission-driven professional to serve as their Executive Assistant & Operations Manager. This hybrid position is based in the Washington, DC area and plays a critical role in driving operational excellence and supporting executive leadership.

The Executive Assistant & Operations Manager will serve as a strategic partner to the Executive Director, providing high-level administrative support, enhancing organizational operations, and ensuring effective governance and Board engagement. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced, virtual environment with a collaborative team culture. Due to the organization’s global scope, the ideal candidate must be flexible and willing to work non-traditional hours to support international operations and stakeholders across various time zones.

KEY REPONSIBILITIES

Executive Support (60%)

• Manage the Executive Director’s calendar, meeting preparation, and correspondence.
• Anticipate needs and manage priorities to optimize the Executive Director’s time.
• Serve as liaison between the Executive Director and internal/external stakeholders, managing inbox communications and ensuring alignment.
• Draft, edit, and manage high-level communications and presentations.
• Contribute to the creation of materials including Board decks, annual reports, newsletters, and impact updates.
• Coordinate external engagements, speaking events, and strategic partnerships.
• Conduct background research and data analysis for meetings and projects.
• Maintain confidentiality and professionalism in all interactions.
• Serve as the primary point of contact for the Board of Directors and committees, managing logistics, communications, materials, and records.

Operations Oversight (40%)

• Oversee daily organizational operations and internal processes to ensure efficiency and alignment with strategic goals.
• Manage administrative systems including supporting the finance team in purchasing and tracking vendors, HR support, IT coordination, vendor relations, and office (virtual or physical) management.
• Support implementation of cross-functional initiatives and special projects.
• Serve as a thought partner to the Executive Director on operational strategy and organizational effectiveness.
• Maintain and update organizational policies and ensure regulatory compliance.
• Assist with website updates and support social media and digital engagement efforts.
• Manage organizational documents, charitable ratings, and external information requests.

QUALIFICATIONS

Core Competencies

• Commitment to transparency, accountability, and the organization’s mission.
• Strong project management and operational oversight skills.
• Critical thinking and sound judgment.
• Excellent interpersonal, written, and verbal communication skills.
• Self-awareness, adaptability, and emotional intelligence.

REQUIRED EXPERIENCE AND SKILLS

• 7–10 years in a senior administrative, executive support, or hybrid operations role.
• Demonstrated success supporting executive leadership and interfacing with Boards and senior stakeholders.
• Proven ability to manage multiple priorities in a remote, fast-moving environment.
• Expertise in Microsoft Office Suite, Google Workspace, virtual platforms (Zoom, Teams), and project management tools (e.g., Asana, Slack, Monday.com, etc.).
• Familiarity with CRM systems (Air Table preferred), social media tools, and cloud-based collaboration platforms.
• Experience in the nonprofit, philanthropic, or mission-driven sectors strongly preferred.
• Willingness and availability to work outside traditional business hours as needed to accommodate global time zones.

COMPENSATION & BENEFITS

• Comprehensive health insurance
• Retirement plan options
• Generous paid time off
• Opportunities for professional development and career advancement

Interested candidates must submit a cover letter of interest along with their resume for immediate consideration.

Equal Opportunity

Our client is proud to be an equal opportunity employer, deeply committed to fostering a diverse, equitable, and inclusive workplace.