Lead Case Management Specialist

Family Violence Law Center

Lead Case Management Specialist

Family Violence Law Center (FVLC) helps diverse communities in Alameda County heal from domestic violence and sexual assault, advocating for justice and healthy relationships. We provide survivor-centered legal and crisis intervention services, offer prevention education for youth and other community members, and engage in policy work to create systemic change.

OVERVIEW: FVLC receives funding from the federal Department of Justice, Office on Violence Against Women, to lead the Oakland site of the Networks Project, a collaborative project to address issues experienced by people who are impacted by both community and domestic violence. The Lead Case Management Specialist will work in close collaboration with FVLC’s community partner, Youth Alive! to provide shared case management and create and lead a local steering committee to help guide the project.

FVLC’s case managers provide mobile case management and other supportive services designed to assist clients in achieving self-sufficiency and reaching their goals. Many survivors live at the intersection of multiple forms of oppression and therefore our advocacy considers how issues like racism and poverty influence survivors’ likelihood of success. The Lead Case Management Specialist is supervised by the Family Violence Intervention Unit (FVIU) Manager.

RESPONSIBILITIES:

Lead Collaborative Efforts to Address the Intersections of Community and Domestic Violence

You will work in close collaboration with partner agency Youth ALIVE!, and with the support of the National Learning Collaborative, to provide shared case management services for people experiencing both community and domestic violence. Accomplishing these goals will include, but is not limited to:

1. Coordinating regularly with Youth ALIVE! to provide empowerment-based case management
2. Lead the creation and implementation of a monthly steering committee with local stakeholders to discuss project progress, case studies, recommendations, and project goals
3. In partnership with the FVIU Manager, meet regularly with the Networks Project Manager and Research Triangle Institute to discuss project progress and evaluation
4. Participate in the Networks Project’s National Learning Collaborative quarterly meetings
5. Provide and participate in cross-trainings as needed
6. In partnership with the FVIU Manager, prepare case studies and other information as needed for sharing with partners and grant reporting

Empowerment-Based Case Management

You will maintain a caseload of 10-15 survivors, who meet criteria for longer case management services. Case Management includes, but is not limited to:

1. Assessing and intaking potential case management clients
2. Meeting regularly with clients to empower them towards setting and achieving their goals
3. Being flexible, creative, and empowerment based in providing client-centered services through mobile support.
4. Being highly organized in managing client assistance funds as available through other funding sources for needs that serve as barriers to stability and safety.
5. Facilitating relationships with other community agencies to support clients’ goals.
6. Conducting outreach with other community agencies to train others about our program and build partnerships
7. Participating in regular case review team meetings and contributing to collective decisions about enrollment, case plans, and termination of the case management relationship.

Additional Responsibilities

• Answer crisis line calls, make supportive follow-up calls to survivors listed on domestic violence police reports, and assist walk-in clients who drop into the office, as needed
• Attend and participate in regular case conferences with supervisor and/or FVIU team.
• Attend and actively participate in regularly scheduled team meetings.
• Maintain data on client contacts, case information, program assessment and officer training needs.
• Contribute to the growth and development of the FVIU team and FVLC, through participating in data collection aimed at better understanding client needs and improving the program in response to those needs.

This position is not limited to the duties described above. Duties and responsibilities may be changed, expanded, reduced, or deleted to meet the business needs of FVLC.

Minimum Responsibilities

• • Bachelor’s Degree in social work, psychology, or a related field OR at least two years of related experience providing case management or client advocacy services.
  • At least two years of previous experience with case management, crisis intervention, domestic violence, and/or sexual assault-related services.
  • Basic understanding of the dynamics of domestic violence.
  • Understanding of community and group violence and how it intersects with domestic and other forms of gender-based violence.
  • Ability to relate well with people from diverse socio-economic and ethnic backgrounds.
  • Ability to work independently and with a team.
  • Valid California driver’s license and insured vehicle.
  • Criminal background check (provided upon hire).
  • CA 40 Hour Domestic Violence Counselor Certification (can be provided upon hire).

Preferred Qualities

• • Previous training and/or experience with Motivational Interviewing, the Recovery Model, Strengths-Based Case Management, and/or cultural competency skills
  • Demonstrated presentation skills and comfort speaking in front of groups.
  • Familiarity with social service agencies in Alameda County.
  • Bilingual in Spanish, Vietnamese, Cantonese and/or Mandarin.

Classification: Exempt, full-time. Position is 37.5 hours per week.

Compensation: Salary is $75,000. Benefits include medical, dental and vision coverage, life insurance, 403(b) retirement plan, flexible spending account, generous vacation plan.

To Apply: Please send resume and cover letter to jobs@fvlc.org, with “Lead Case Management Specialist” in subject line. Review of applications will begin immediately and continue until the position is filled.

Non-Discrimination: Family Violence Law Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgendered, or intersex are particularly urged to apply. FVLC maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, physical disability (including HIV or AIDS), medical condition, perceived physical disability or veteran status, or any other basis prohibited by statute.

Physical Demands: While performing the duties of this job, the employee is regularly required to walk; sit; drive; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions except when such accommodation would cause Family Violence Law Center an undue hardship

Work Environment: The work environment includes settings of the client’s home, police departments, community places, and office environments. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions except when such accommodation would cause Family Violence Law Center an undue hardship.