Media and Communications Officer

This is an exciting opportunity for a skilled Media and Communications Officer to play a central role in delivering the communications strategy of an international NGO in the heart of Madagascar.

Based in the coastal town of Fort Dauphin, the Officer will oversee the daily running of SEED’s social media and content development, manage a junior team member, and strengthen collaboration between the Communications and Programmes teams. The role includes supporting with major fundraising appeals, producing engaging donor updates, and developing innovative content across all platforms, including expanding SEED’s presence on TikTok.

The successful candidate will work closely with both national and international staff, contributing to impactful campaigns that showcase SEED’s work in sustainable development and conservation. Predominantly office-based with occasional travel to rural project sites, the role offers a diverse range of responsibilities for a communications professional looking to develop their leadership skills while contributing to meaningful, community-driven development.

Location: Fort Dauphin, Anosy Region, Madagascar

Commitment: 24 months, extendable, 40 hours a week

Salary: Local salary, up to £1,200 contribution for a return flight and up to £650 contribution towards insurance

Duties and responsibilities

• Lead the daily management of SEED’s social media platforms, including developing and scheduling content across all channels, with a particular focus on expanding SEED’s TikTok presence.
• Produce, edit, and publish engaging written, visual, and multimedia content for social media, website, newsletters, and PR, ensuring alignment with SEED’s brand and communications goals.
• Gather stories, photos, and videos from field sites to highlight SEED’s work, ensuring safeguarding, consent, and data protection policies are upheld.
• Develop and edit donor updates in collaboration with programme teams to showcase project impact.
• Oversee the production of blogs and articles, editing contributions from staff and volunteers for external publication.
• Line-manage the Junior Officer or intern, providing day-to-day guidance, feedback, and professional development opportunities.
• Support the development of the Communications team STAGE interns, remote international interns and volunteers, ensuring learning and capacity building within the team.
• Deliver media, consent, and storytelling training to international staff, strengthening best practice across the organisation.
• Manage the relationship between Communications and Programmes teams to deliver major fundraising appeals, from concept to promotion; from storyboarding and gathering updates to shape engaging communication content that highlight SEED’s impact.
• Work with the Coordinator and International Operations Manager to ensure consistent and impactful messaging for appeals and campaigns.
• Contribute ideas for innovative fundraising content and approaches to broaden SEED’s donor base.
• Support the review and evaluation of communications platforms against agreed marketing KPIs.
• Contribute to quarterly communications reports for trustees, providing insights and analysis on content performance and audience engagement.
• Ensure SEED’s brand identity is consistently reflected across all outputs, with oversight from the Coordinator.
• Uphold SEED’s safeguarding, whistleblowing, and anti-corruption policies, ensuring best practice in all communications.
• Work flexibly, including outside standard office hours when necessary, to meet tight deadlines (e.g., donor reports, funding documents).
• Ensure all of SEED’s policies and procedures are evident throughout the work of the department, including those for safeguarding, whistleblowing and anti-corruption, and undertake continual training to ensure these are promoted at all times
• Complete other ad-hoc tasks as required by the International Operations Manager, or Director of Programmes and Operations to further the aims and work of the organisation.

Local salary, up to £1,200 contribution for a return flight and up to £650 contribution towards insurance.

Fluent English to a high standard (both spoken and written). Basic working knowledge of French is desirable though not essential.