Volunteer & Operations Coordinator

Department: Operations

Reports To: Executive Director

Employment Type: Full-Time

Position Summary

The Volunteer & Operations Coordinator is a people-centered role focused on volunteer engagement, community relationships, and grocery rescue partnership stewardship. This position serves as a bridge between Renewal Food Bank’s daily operations and community presence by coordinating volunteers, maintaining strong relationships with food rescue partners, supporting outreach efforts, and helping ensure smooth day-to-day operations.

The ideal candidate is outgoing, organized, adaptable, and energized by building meaningful relationships that strengthen Renewal Food Bank’s mission and impact.

Key Responsibilities

Volunteer Coordination

• Coordinate volunteer scheduling, onboarding, training, and placement across food bank operations.
• Develop a strong understanding of operational workflows to effectively support volunteer deployment.
• Maintain volunteer records, track hours, and support volunteer communication and appreciation efforts.
• Foster a welcoming, mission-driven volunteer experience that encourages long-term engagement and retention.
• Coordinate corporate and community volunteer groups in partnership with organizational leadership.

Grocery Partner Stewardship

• Serve as the primary relationship manager for existing grocery rescue partners.
• Conduct regular partner check-ins to maintain smooth food rescue logistics and strong communication.
• Coordinate partner appreciation efforts including visits, handwritten notes, recognition opportunities, and stewardship communications.
• Identify opportunities to strengthen existing grocery rescue partnerships and improve operational coordination.
• Represent Renewal Food Bank professionally in all external partner interactions.

Operations Support

• Assist Operations leadership with volunteer reporting, partnership tracking, and operational data entry.
• Support coordination of food ordering logistics and inventory communication.
• Maintain accurate records within internal systems and CRM platforms.
• Identify and communicate operational challenges and improvement opportunities.
• Other duties as assigned

Qualifications

Required

• 2–4 years of experience in volunteer coordination, nonprofit operations, community engagement, or related work.
• Strong interpersonal and relationship-building skills.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Comfort working in operational and warehouse-adjacent environments.
• Proficiency in Microsoft Office or Google Workspace.
• Willingness to learn and utilize CRM systems including Little Green Light.

Preferred

• Experience in hunger relief, nonprofit operations, or volunteer management.
• Experience coordinating community or corporate volunteer groups.
• Bilingual skills are a plus.

Paid sick leave

Workers’ compensation coverage

Paid Family & Medical Leave participation

Unemployment insurance

Healthcare Benefits

Strongly desire Spanish, Mandarin, Ukrainian, or Russian