Clinical Director, OMH Outpatient Clinic

Bridging Access to Care, Inc. (BAC) is a nonprofit, multi-service, community-based behavioral health care organization committed to building healthy communities, one person at a time.

In 2012, Brooklyn Aids Task Force changed its name to BAC and successfully transitioned from an AIDS-centered organization to a multi-service community-based healthcare organization. Brooklyn Aids Task Force was the very first HIV/AIDS organization in Brooklyn, prioritizing serving persons living with HIV/AIDS (PLWHA) since 1986. Today, BAC provides mental health and substance use-related social services, comprehensive HIV/AIDS care, and coordinated health care and supportive services to underserved racial and ethnic minority communities in Brooklyn and other parts of New York City.

Bridging Access to Care, Inc. offers a competitive salary package, including health insurance, retirement plan, paid time off, and opportunities for professional development.

JOB SUMMARY

Bridging Access to Care is seeking an experienced and visionary Clinical Director of Mental Health Services to lead the delivery of high-quality, integrated behavioral health services for individuals living with co-ocurring mental health and substance misuse disorders. This leadership role is ideal for a licensed clinician who is passionate about advancing clinical excellence, with experience mentoring multidisciplinary teams and driving innovative, client-centered care. Under the supervision of the Director of Behavioral Health Services, the Clinical Director oversees the OMH clinical operations across multiple outpatient mental health programs, ensuring services meet the highest standards of care and evidence-based practice. The Clinical Director partners with executive leadership, community providers, hospitals and state agencies to strengthen integrated behavioral health services and improve outcomes for individuals and families. As BAC's clinical leader, the clinical director will help shape clinical policies, establish best practices, monitor quality and performance metrics, and ensure compliance with OMH, OASAS, SAMHSA, HIPAA, and other applicable regulatory requirements. The Clinical Director provides strategic leadership in clinical supervision, staff development, and program implementation while fostering a culture of collaboration, accountability, and continuous learning.

The ideal candidate is an experienced, collaborative, and forward-thinking leader with a demonstrated history of supervising licensed clinicians, managing outpatient behavioral health programs, and leading quality improvement initiatives. They are committed to trauma-informed, culturally responsive care have a proven ability to build high-performng teams while advancing BAC's mission of delivering compassionate, equitable, and effective behavioral healthcare.

This position is scheduled full-time (35 hour per week) and on-site. The candidate will work during the clinic's operating hours of Monday -Thursday, 8am -8pm, Friday and Saturday, 9am-5pm.

DUTIES AND RESPONSIBILITIES

Leadership & Program Oversight

• Lead day-to-day operations across multiple mental health service sites
• Implement and monitor protocols and policies that meet programmatic goals
• Ensure service delivery aligns with agency objectives and funder requirements
• Participate in budgeting, strategic planning, and service integration initiatives

Clinical Supervision & Staff Development

• Supervise clinicians, managers, and mental health professionals
• Conduct performance evaluations and implement staff training plans
• Provide individual and group supervision, coaching, and crisis support
• Lead staff recruitment, onboarding, and orientation processes

Quality Assurance & Compliance

• Ensure documentation and clinical practices meet OMH, OASAS, and HIPAA standards
• Collaborate with QA and compliance staff on chart audits and performance monitoring
• Lead root cause analyses and process improvement initiatives
• Maintain readiness for audits and regulatory site visits

Client Services & Interdisciplinary Care

• Guide clinical teams in evidence-based assessment, treatment planning, and intervention
• Serve as liaison with hospitals, case management programs, and housing providers
• Support the integration of behavioral health with primary care and community support
• Promote trauma-informed, culturally competent service delivery

Data & Reporting

• Track service outcomes and productivity to ensure contract compliance
• Analyze and report program performance to executive leadership
• Support grant reporting and funding renewals with relevant data

Additional Responsibilities

• Ensure staff are trained in trauma-informed practices
• Represent BAC in external meetings and behavioral health coalitions
• Participate in internal committees and interdisciplinary treatment planning
• Stay current on best practices and participate in professional development
• Always maintain confidentiality and ethical standards
• Other duties as assigned to improve department performance

EDUCATION, WORK AND EXPERIENCE

• Minimum - Master's degree in Social Work (MSW) required with an active NYS Licensed Clinical Social Worker (LCSW) required
• SIFI certification, or willingness to obtain SIFI certification in the first year, required
• Minimum of five (5) years providing clinical supervision
• Minimum of three (3) years in a leadership/administrative role in behavioral health, with expertise in managing co-occurring disorder programs
• Minimum of three (3) years experience in OMH outpatient clinical operations, with a proven track record of effective clinic revenue generation
• Strong knowledge of OMH Article 31 MHOTRS and OASAS Article 822 regulations; skilled at managing OMH, OASAS, and program audits
• Strong administrative and organizational skills
• Proficiency in EHR systems and medical billing workflows
• Skilled in supervising diverse, multidisciplinary teams with the ability to conduct meaningful performance evaluations
• Knowledge of Medicaid, managed care, value-based payment models
• Excellent verbal, written, and interpersonal communication skills
• Commitment to equity, inclusion, and trauma-informed care
• Experience using data to make effective changes in service delivery
• Some OASAS outpatient experience preferred

• Paid Time Off
• Health/Dental/Vision Insurance
• Health Savings Account
• Parental Leave
• Retirement Plan
• Employee Assistance Program
• Flexible Spending Account
• Life Insurance