Part-Time Nonprofit Operations / Office Manager

Part-Time Nonprofit Operations / Office Manager

Reports To: Executive Director (works closely with members of the senior leadership team)

About Enroot

Enroot's mission is to empower immigrant youth to achieve academic, career, and personal success through inspiring out-of-school experiences. Since 1992, Enroot has supported more than 1,000 young people through relationship-based programming that combines academic support, leadership development, workforce-connected learning, and individualized guidance. To learn more about the students and values that drive our work, please visit www.enrooteducation.org.

Diversity, Belonging, Inclusion, and Equity at Enroot

Creating a sense of belonging is at the heart of our work with immigrant students. At Enroot, we strive to create an inclusive workplace where every team member feels valued, respected, and empowered to contribute as a partner in advancing our mission. We are committed to disrupting the oppressive systems and structural barriers that immigrants navigate every day. With humility, we continue to learn, listen, and deepen our commitment to racial equity, grounding our decisions and actions in the pursuit of greater opportunity and justice for immigrant communities. We believe that diverse perspectives strengthen our organization, leading to more thoughtful decisions and better outcomes for the young people and families we serve. Enroot is an equal opportunity employer and does not discriminate on any basis protected by law.

The Opportunity

Enroot is seeking a Part-Time Operations / Office Manager to support the day-to-day administrative and operational needs of the organization. This role is focused on execution, coordination, and continuity, ensuring that the core office, finance, and people operations run smoothly.

Key Responsibilities

Office & Administrative Operations

• Open, sort, and route mail, including handling checks, invoices, and time-sensitive correspondence; ensure items are appropriately tracked, filed, and communicated to relevant staff
• Serve as a point of contact for basic office-related needs and questions
• Coordinate with building management and external vendors as needed
• Maintain shared operational files, records, and documentation
• Manage org-wide calendar and schedule org-wide events and meetings
• Coordinate logistics and purchasing for organizational and fundraising events

Finance & Operations Support

• Reconcile monthly recurring expenses and organizational charges using Ramp
• Maintain accurate tracking and documentation of organizational revenue and expenses, working closely with Enroot's external accountant and relevant staff to reconcile records and resolve discrepancies
• Maintain organized financial and operational records
• Provide audit and reporting support, including collecting and organizing required documentation

People Operations (Administrative Support)

• Support onboarding logistics for new staff, including paperwork, systems access, and coordination
• Support the Executive Director with recruiting, candidate screening, training and onboarding practices alongside the hiring manager for all new hires, including interns
• Maintain personnel records and compliance documentation
• Track required trainings, forms, and routine HR administration
• Coordinate with external HR, payroll, or compliance partners as needed
• Coordinate with the external benefits broker as needed and support adding new staff to benefits
• Support payroll and invoice processing of benefits

Systems & Tools Support

• Provide basic Salesforce support, including user access, permissions, routine data entry, updates, data hygiene, and troubleshooting
• Maintain documentation for recurring operational processes
• Flag system or process issues early so they can be addressed proactively
• Maintain Enroot's Google Drive
• Maintain Enroot's Paychex Time and Attendance system

Coordination & Communication

• Support smooth handoffs and transitions across administrative and operational work
• Coordinate with internal staff and external consultants to ensure timely follow-through
• Communicate clearly about timelines, needs, and emerging issues
• Work closely with the Development Team to coordinate on key tasks that support the development function, ensuring incoming donor communications and gifts are accurately documented and communicated to the appropriate staff

Qualifications

Required Qualifications

• Self-starter with excellent organizational skills, the ability to juggle varied responsibilities, and keen attention to detail, with experience managing numerous areas of work across an organization with little supervision
• Experience in office management, operations, or administrative support
• Comfort handling confidential information with discretion and care
• Experience supporting finance, HR, payroll, or administrative systems
• Familiarity with CRMs (Salesforce preferred) and Google Workspace
• Experience using tools to automate data entry between spreadsheets and a CRM, like Salesforce
• Basic understanding of benefits management
• Ability to work independently, manage recurring tasks, and communicate clearly
• Experience working with culturally diverse teammates and students, with an awareness and sensitivity to institutionalized racism and classism facing low-income communities
• Strong passion for and personal or professional connections to supporting immigrant communities, English Learners, and/or education

Compensation & Benefits

This is a part-time, hourly, non-exempt position. The expected pay range for this position is $25–$30 per hour, commensurate with experience, with $30 per hour as the maximum rate.

Work Environment

This is a 20-hour-per-week, hybrid role, with an estimated 6–10 hours per week in person in our Cambridge office for office-based tasks such as mail handling (3x per week) and time-sensitive coordination. Remaining hours may be completed remotely.

How to Join Our Team

Please submit a recent resume and a brief cover letter outlining your interest and relevant experience to dvidana@enrooteducation.org. Applications that do not include a cover letter will not be reviewed. Applications will be reviewed on a rolling basis. Professional references will be requested from finalists.