ONG (Setor Social)
Volunteer and Development Manager
Detalhes
Descrição
About Small Things
Our Heart: We can do no great things, only small things with great love.
Our Vision: Stability opens doors.
Our Mission: Small Things provides targeted access to nutritious food, workforce development, and services to advance family stability in high-poverty neighborhoods.
Our History: Small Things started as a 501(c)3 in the pandemic of 2020, providing millions of meals across the city from our Roxborough warehouse, aided by thousands of volunteer moments. Now, three (soon to be four) Small Things Markets provide dignified, full-choice shopping experiences in low-stability neighborhoods. Together with Philabundance and other major food banks, we also stock more than 50 local pantries across the region.
About this position
The unique person who fills this role is passionate about building relationships that strengthen and sustain those we serve. This individual enjoys connecting donors, volunteers, and community partners to meaningful opportunities to create lasting, positive impressions. They are responsible for managing and expanding a robust volunteer system, ensuring excellent donor service, and overseeing processes and software that support these functions. Working with the Executive Director, this person will be involved in all aspects of fundraising, from recurring monthly givers to institutions and individuals capable of propelling us closer to our Vision. There is plenty of room for the right person to grow!
Specific Responsibilities
Volunteer Management
- Recruit, onboard, train, and follow up with volunteers.
- Develop, maintain, and comply with volunteer policies and roles.
- Coordinate volunteer scheduling and opportunities in our Warehouse, Markets, and Office.
- Track volunteer participation, growth, and impact.
- Maintain the volunteer management system to support and accelerate relationships.
Development support
- Bring project management disciplines to donor, foundation, and sponsor relationships.
- Support foundation research, pipelines, relationships, and reporting.
- Actively participate in weekly Grants Team meetings, writing several grant applications/year.
- Coordinate 3-4 fundraising events per year.
- Manage donor database standards, data hygiene, reporting, and analysis.
- Research new institutional funding opportunities.
- Represent Small Things at community events and foster key community relationships.
Data and Impact Measurement
- Track fundraising and volunteer metrics.
- Support program outcome tracking and reporting, including identifying key impact stories.
- Prepare reports for leadership and funders.
Minimum Qualifications
- Bachelor's degree or equivalent experience.
- 3–5 years of nonprofit development and volunteer experience.
- Strong communication skills, especially writing, editing, and synthesizing.
- Strong organizational skills, including Microsoft and Google applications.
- Project Management certification a bonus. Demonstrable experience a plus.
- Experience with donor management software.
- Bilingual Spanish/English preferred.
Compensation and Benefits
Salary: Based on experience
Benefits include health insurance, paid time off, and professional development opportunities.
Nível de Proficiência do Idioma
Bilingual Spanish/English preferred.
