Administrative Assistant – Office of Member Engagement and Advancement

The American Association of Colleges & Universities (AAC&U) is the leading national association that advances the democratic purposes of higher education by promoting equity, innovation, and excellence in liberal education. Its members are committed to extending the advantages of liberal education to all students, regardless of academic specialization or intended career. Founded in 1915, AAC&U member institutions include accredited public and private colleges, community colleges, research universities, and comprehensive universities of every type and size.

The Administrative Assistant provides comprehensive administrative, logistical, and operational support to the Office of Member Engagement and Advancement, ensuring smooth daily operations, continuity, and effective internal coordination.

Major Duties & Responsibilities

• • Provide comprehensive administrative and operational support to the Office of Membership and Advancement, ensuring efficient day-to-day functioning of the department.
  • Manage calendars, scheduling, and meeting coordination for department leadership, including preparing agendas, briefing materials, and follow-up documentation as needed.
  • Process membership and advancement related invoices.
  • Coordinate travel arrangements and process expense reimbursements, invoices, and payments in accordance with organizational procedures.
  • Serve as the primary administrator for internal workflows, shared calendars, and division-wide tracking systems.
  • Maintain accurate digital and physical records, including contracts, correspondence, reports, and standard operating procedures.
  • Support internal communication and information flow within the department, ensuring timely dissemination of updates, deadlines, and action items.
  • Assist with webinar and event administration, including registration setup, participant tracking, reporting, and logistical coordination.
  • Serve as a backup to the Registrar, assisting with event registration, membership payment processing, and institutional record maintenance as needed.
  • Perform basic data entry, CRM updates, and reporting to support membership, advancement, and sponsorship activities.
  • Order office supplies and manage general administrative needs for the department.
  • Provide operational backup and continuity during peak periods, staff absences, and special projects.
  • Perform additional administrative and operational duties as assigned.

Required Qualifications

• • Bachelor’s degree preferred or an equivalent combination of education and experience.
  • Three or more years of administrative, coordination, or operational support experience, preferably in a nonprofit, higher education, or membership association setting.
  • Demonstrated excellence in organization, multitasking, and deadline management.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office Suite and familiarity with CRM systems.
  • Ability to handle sensitive information with discretion and professionalism.
  • Strong attention to detail, reliability, and ability to adapt in a dynamic environment.

This role is internally focused and provides administrative, operational, and continuity support for the full department.

Please submit a resume, cover letter describing relevant work and educational experience, and salary requirements to AAC&U, Box OMEA, 1818 R Street, NW, Washington, DC 20009, or to openings@aacu.org. Review of applications will begin on or before March 9, 2026, until the position is filled. AAC&U’s headquarters is in Washington, DC. Preferrable, hybrid position.

A reasonable rate of compensation for this position is between $60,000 – $65,000. AAC&U offers exceptional benefits.

AAC&U believes that a broadly diverse staff is critical to achieving excellence as a national higher education association. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are fully committed to equal employment opportunity and compliance with the full range of fair employment practices and nondiscrimination laws.