Social and Digital Media Associate

Job Overview:

The social media Digital Coordinator will work directly with the Communications Manager to advance FICPFM’s digital communications strategy. The Associate will oversee FICPFM’s social media platforms, manage website updates and functionality, and provide digital and technical support for FICPFM’s campaigns and public engagement efforts. They will ensure consistent and strategic digital outreach that supports our mission of creating safer and healthier communities and transforming the criminal legal system.

This 100% remote position is ideal for a highly organized, creative individual who is passionate about digital storytelling, community engagement, and social justice.

Key Responsibilities:

Social Media Management:

• Manage daily content scheduling, posting, and engagement across all FICPFM social media platforms (Twitter/X /X, Instagram, Facebook, LinkedIn, etc.).
• Design visually compelling graphics, videos, and multimedia assets using Canva or similar tools.
• Develop and maintain content calendars to align with campaign timelines and amplify organizational messaging.
• Monitor social media trends and best practices to inform strategy and growth.

Website Management:

• Maintain and update FICPFM’s website content, ensuring timely posting of news, events, and resources.
• Collaborate with the Communications Manager and, if needed, external developers to implement website improvements.
• Track website analytics and make recommendations for enhancing user experience and engagement.

Campaign Support:

• Provide digital and technical support for national campaigns, petitions, webinars, and virtual events.
• Assist in creating and distributing digital toolkits, graphics, and email communications for campaigns.
• Support the collection, maintenance, and reporting of digital campaign metrics.

Technical and Administrative Support:

• Help troubleshoot basic digital and technology needs across the communications department (e.g., graphic sizing, uploading content, organizing shared drives).
• Maintain a digital archive of assets, photos, videos, and campaign materials.
• Assist with CRM and email marketing platform management (e.g., Mailchimp, NationBuilder, or similar).

Communications Assistance:

• Collaborate with the Communications Manager to track and report on justice-related activities across the Quest for Democracy network.
• Assist in developing stakeholder profiles, communications toolkits, and blog content.
• Stay informed on best practices in nonprofit communications, digital fundraising, and graphic design.

Qualifications:

FICPFM is committed to hiring individuals who have been most deeply impacted by the carceral system. While all qualified candidates will be considered, priority will be given to candidates who have experienced incarceration and/or have close relationships with currently or formerly incarcerated people.

The ideal candidate has at least 2 years of professional (paid or volunteer) experience in digital media with responsibilities that mirror what is described above. Prior experience in a movement-building nonprofit organization is preferred but not required. This candidate must have strong knowledge of current social media platforms and an eye on the horizon for new social media opportunities. Direct experience using the tools FICPFM uses is essential for success in this role.

FICPFM values individuals who think critically and exercise good judgment. The ideal candidate surfaces problems by offering proposals for solutions. They are self-motivated and work well independently while also valuing deep relationships and thriving as part of a dynamic team.