Program Coordinator

Reports to – Senior Program Manager

Organization Overview

Baby2Baby is a non-profit organization that provides children in need with diapers, formula, clothing, and the basic necessities that every child deserves, serving more than one million children across all 50 states. Over the past 15 years, Baby2Baby has distributed over half a billion items to children in homeless shelters, domestic violence programs, foster care, hospitals and school districts as well as children who have lost everything in the wake of disaster. The organization’s success has been propelled forward by its industry-leading model that is redefining what it means to operate a nonprofit with a seamless integration of impact, innovation, and influence, which earned them praise from TIME Magazine as one of 2023’s most influential companies and recognition as the #1 nonprofit on Fast Company’s World’s Most Innovative Companies List.

Position Overview

Reporting to the Senior Manager, Program, the Program Coordinator will support the coordination of distributing essential items to partner organizations across the western region. This role is responsible for supporting day-to-day program operations by maintaining databases, processing donation requests, and coordinating item distribution logistics. The ideal candidate is highly organized, detail-oriented, and comfortable in a fast-paced, mission-driven environment.

The Program Coordinator will work at Baby2Baby’s HQ. The work is performed in an office setting and is currently on site 3-5 days per week with potential visits to partner organizations.

Duties and Responsibilities

• Serves as a key liaison for partner organizations, managing communications and providing support.
• Collects donation requests from partner organizations, synthesizes needs, and enters data into Baby2Baby’s warehouse management system to help facilitate accurate and timely distribution.
• Maintains and updates partner databases, ensuring accurate tracking of organization and contact information.
• Coordinates enrollment for specialized bundle programs, working with internal departments and partner organizations.
• Monitors current events and news to contribute to the weekly news report, helping the team stay informed on emerging issues affecting the communities we serve.
• Supports Senior Program Manager with researching and vetting new partner organizations.
• Participates in and coordinates orientations for new partners on Baby2Baby programs and procedures.
• Participates in the execution of regular in-person distribution days along with community site visits.
• Supports development and programmatic events such as annual distributions and volunteer sessions, as needed.
• Performs additional duties as assigned.

Required Qualifications

• Bachelor’s Degree or equivalent combination of education and relevant experience
• 2 or more years of experience in a program support, operations, or a related role.
• Demonstrated ability to manage multiple projects and maintain accuracy.
• Strong organizational skills with a key attention to detail.
• Proficiency with Google Workspace and Google Sheets.
• Strong commitment to Baby2Baby’s mission and values.

Preferred Qualifications

• Conversational Spanish language skills.

Other

Baby2Baby is an Equal Opportunity Employer and is committed to fostering diversity within its staff. We have made diverse thinking a priority in order to keep our organization in touch with the needs of families in our program and to help hold us accountable to those we serve. Our organization strives for diversity, from the children we serve to our board and staff, not only in race, age, ethnicity, sexual orientation, disability, and religion but also in cultural background and life experiences.