Arlington Heights Memorial Library

OUR VALUES

We believe in:

• Unparalleled Customer Service: our best-in-class staff strives for continuous improvement by identifying and providing the services our residents and businesses need most.
• Free and Equal Access: all individuals have the right to choose for themselves what to read, hear, or view.
• Fiscal Responsibility: all decisions are weighed against the value added to the lives of our customers.
• A Focus on Arlington Heights: we are a part of the fabric of our community; all services are tailored to the unique needs of our residents and businesses.

OUR VISION

The Arlington Heights Memorial Library strives to add value in our customers’ lives by:

• partnering with them to develop skills they need to succeed in all stages of their lives;
• helping local businesses and community agencies thrive;
• creating occasions for cultural experiences and discovery; and
• offering opportunities in Arlington Heights for gathering, learning, contemplating, creating, and finding inspiration.