The Volunteer Training Specialist – Learning and Development is responsible for designing, delivering, and evaluating training programs that enhance the skills, knowledge, and performance of volunteers and staff. This role ensures that WOCOTM volunteers are equipped, confident, and aligned with the organization’s mission and operational standards. Training Program Design & Development
Maintain training records and volunteer progress reports
Evaluate effectiveness of training programs through surveys, feedback, and performance metrics
Adjust and improve training content based on outcomes and feedback