Habitat for Humanity - Material Donations Hotline

Habitat ReStore Donation Hotline helpers coordinate material donation pickups and drop-offs at the ReStores in Dane County. We are looking for help on Wednesdays!

Responsibilities

• Answer phones and interact with donors in a friendly and helpful manner.
• Assist donors by answering screening questions about potential donations.
• Log all donor interactions.
• Respond to and compose emails for donors.

Qualifications

• Ability to work on a computer for 4 hours of time.
• Excellent customer service and communication skills.
• Ability to work independently.
• Ability to follow directions.

Commitment

• One shift per week, or every other week, for a minimum of 3 months.
• Shifts run from 9am–1pm, Wednesdays.
• We ask that volunteers commit to volunteering for a full shift.

Training

New volunteers train with the Donations staff under the direction of the ReStore VP.