Community & Operations Coordinator (Volunteer with Path to Paid Position)

About Balanced Veterans Network

Balanced Veterans Network is a nonprofit organization dedicated to helping veterans and their families build healthy, meaningful, and connected lives after military service.

We believe veterans are not broken. We believe growth, healing, purpose, and community are possible for everyone willing to take the next step forward.

Through wellness initiatives, community events, advocacy, education, storytelling, and peer support, we are building a movement focused on helping veterans thrive, not simply survive.

As our organization continues to grow, we’re looking for someone who wants to grow alongside us.

About the Role

We’re searching for an organized, reliable, and mission-driven Community & Operations Coordinator to help keep our rapidly growing nonprofit moving forward.

This role is perfect for someone who enjoys helping people, creating order out of chaos, building relationships, and making sure important things don’t fall through the cracks.

You’ll work directly with our leadership team and play a critical role in helping us serve more veterans and families.

This position is volunteer to start with the goal of becoming a paid position as the organization grows and funding allows.

What You’ll Be Doing

• Managing and organizing email communications
• Scheduling meetings, calls, and events
• Following up with donors, supporters, volunteers, and partners
• Helping maintain our CRM and contact databases
• Tracking action items from meetings
• Sending reminders and follow-up communications
• Assisting with volunteer coordination
• Supporting fundraising and partnership outreach efforts
• Helping improve organizational systems and workflows
• Keeping projects moving forward and leadership informed

What We’re Looking For

You do not need to be a veteran.

You do not need a nonprofit background.

You do not need a perfect résumé.

We’re looking for someone who:

• Is highly organized
• Proficient with the digital world, experience in Salesforce CRM is helpful.
• Communicates professionally and compassionately
• Takes initiative
• Enjoys helping others
• Is dependable and follows through
• Can manage multiple tasks at once
• Believes in our mission

Experience with any of the following is helpful but not required:

• Virtual assistant work
• Administrative support
• Project management
• Nonprofit operations
• Customer service
• Salesforce or CRM systems
• Google Workspace
• Email management

Time Commitment

Approximately 5 to 15 hours per week depending on availability.

This role is fully remote and can be performed from anywhere in the United States.

Why This Role Matters

Our organization has reached a point where opportunities are coming faster than our small leadership team can keep up with.

We need someone who can help ensure important conversations happen, donors receive responses, volunteers stay engaged, and partnerships continue to grow.

Simply put, we need someone who can help us make sure nothing falls through the cracks.