Volunteer Coordinator

Center for the Heart is expanding our support network, and we are looking for a dedicated Volunteer Coordinator to lead our volunteer programming. This role is central to our mission of providing compassionate, heart-centered support for those navigating the end-of-life journey and grief.

As Volunteer Coordinator, you will play a meaningful role in helping build a compassionate community of support for individuals and families navigating grief, caregiving, and end-of-life experiences. Beyond coordinating volunteers, you will help foster connection, dignity, and presence during some of life’s most vulnerable moments while contributing to a growing movement focused on grief awareness, compassionate care, and community healing.

Key Responsibilities

• Coordination: Working with leadership to identify needed volunteers and match accordingly
• Training and Onboarding: Work with executive team to ensure that volunteers are appropriately trained and onboarded
• Onboarding & Support: Conduct screenings for new volunteers and provide ongoing mentorship and scheduling support for the companion team.
• Outreach: Represent Center for the Heart in local networks to promote the availability of volunteer opportunities
• Retention and Celebration: Work with leadership to facilitate appreciation activities and retention efforts
• Maintain documentation on volunteer recruiting and placement
• Participate in relevant meetings and trainings

Required Qualifications

• High School Diploma or GED equivalent
• At least 18 years of age
• Scheduling: Ability to schedule recruited volunteers for trainings and assignments
• Data Entry Capabilities: Entry of volunteer demographic data, volunteer time and assignment tracking to support accurate reporting of volunteer metrics and KPIs.
• Facilitation Skills: Comfortable leading trainings virtually or in person for volunteers
• Empathy & Discretion: General understanding of handling sensitive information and delicate situations with the utmost respect and confidentiality
• Communication: Excellent interpersonal skills for recruiting and maintaining relationships with community partners.

Preferred Qualifications:

• Experience in End-of-Life Care: At least 1 year of end-of-life services, hospice care, or grief support is highly preferred.