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ONG (Setor Social)
Revenue Operations Manager (Nonprofit Growth, Funnel & Performance) – Volunteer Leadership Role
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Revenue Operations Manager (Nonprofit Growth, Funnel & Performance)
The Donovan’s Venom
Remote | Strategy | Volunteer Management Role
We’re Building — And It Needs to Convert
The Donovan’s Venom is growing.
People are discovering us.
People are engaging.
But engagement without conversion slows everything down.
We are seeking a Revenue Operations Manager to design, optimize, and manage the systems that turn awareness into action—and action into long-term impact.
Because growth isn’t just about reach.
It’s about what happens next.
The Role
This role is responsible for owning the organization’s end-to-end growth and conversion engine.
From marketing → engagement → CRM → donor/volunteer conversion → retention — you connect it all.
You are not just tracking performance.
You are building the system that drives results.
This role operates at the intersection of strategy, data, and execution, ensuring every effort across the organization leads to measurable outcomes.
What You’ll Own
Funnel Strategy & Lifecycle Design
- Design and manage end-to-end funnels for:
- Donor acquisition and retention
- Volunteer recruitment and engagement
- Program participation
- Define lifecycle stages from awareness to retention
Conversion Optimization
- Identify where people drop off across funnels
- Improve conversion from:
- Engagement → participation
- Interest → action
- Continuously optimize user journeys
CRM & Pipeline Alignment (Salesforce)
- Partner with Salesforce to:
- Align data with funnel stages
- Track pipeline performance
- Ensure visibility into conversion metrics
- Ensure all activity is measurable
Performance Tracking & Analytics
- Track key metrics:
- Conversion rates
- Retention rates
- Funnel velocity
- Engagement-to-action metrics
- Turn data into actionable insights
Revenue & Impact Optimization
- Support strategies that drive:
- Donor contributions
- Sponsorship engagement
- Program participation
- Ensure engagement leads to measurable outcomes
Cross-Functional Alignment
- Align efforts across:
- Marketing
- Community Engagement
- Donor Relations
- CRM systems
- Act as the connector across teams
Process Design & Standardization
- Build scalable workflows for:
- Lead tracking
- Follow-ups
- Engagement processes
- Improve consistency and efficiency
Automation & Workflow Optimization
- Partner with tech teams to:
- Automate workflows
- Reduce manual work
- Improve response times
- Ensure timely engagement triggers
Reporting & Visibility
- Build dashboards and reports for leadership
- Provide insights into:
- Funnel performance
- Growth trends
- Conversion opportunities
Continuous Improvement
- Identify opportunities to improve conversion and retention
- Test and refine strategies
- Drive ongoing optimization
Who This Is For
This role is for someone who:
- Thinks in funnels, systems, and outcomes
- Understands how to turn engagement into conversion
- Is highly analytical and data-driven
- Can connect strategy to execution
- Wants to build a scalable growth engine
Qualifications
Required
- 3–5 years of experience in:
- Operations
- Revenue Operations
- Marketing Operations or similar roles
- Experience with:
- CRM systems (e.g., Salesforce)
- Data and performance tracking
- Strong understanding of:
- Funnels and conversion
- Process optimization
Preferred
- Experience in nonprofit or mission-driven organizations
- Experience with automation tools and workflows
- Experience in remote teams
- Strong analytical and data interpretation skills
Commitment
- 10–15 hours per week
- Flexible schedule (with cross-functional coordination)
- Participation in strategy and performance discussions required
- Fully remote
What You’ll Gain
- Ownership of a full growth and conversion system
- Exposure to cross-functional strategy and operations
- Opportunity to directly impact revenue and engagement outcomes
- Experience building scalable systems in a growing organization
Application Requirements (Read Carefully)
We are building — and optimizing in real time.
To ensure alignment:
- You must be able to start within 14 days
- You must complete the full application
- You must be ready to drive execution immediately
Important Disclaimer
This is a volunteer role.
We are onboarding individuals who are ready to contribute immediately.
Please only apply if you are prepared to begin within the next 14 days.
Localização
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Thank you for your interest in joining The Donovan’s Venom.
To be considered for this role, please ensure your application includes:
- A current resume
- Responses to all application questions (thoughtful and complete)
- A brief overview of your strategic experience and areas of impact
We encourage applicants to be intentional and specific in their responses, as this role requires a high level of strategic thinking and active contribution.
Important Considerations:
- This is a volunteer executive leadership role requiring consistent engagement
- Applicants must be able to begin within 14 days
- Incomplete or low-effort applications will not be considered
We are seeking individuals who are ready to contribute, build, and lead in real time.
