Chair, Operations & Infrastructure- Volunteer

WONheart is a mission-driven nonprofit committed to building a community that supports individuals (patients and families) affected by congenital heart disease (CHD). We are a high-impact organization with a growing team of dedicated professionals and board members working to create lasting change in our community and beyond.

Position Overview

We are seeking a strategic, systems-oriented leader to serve as Chair of Operations & Infrastructure on our Board of Directors. This individual will provide high-level board oversight of the organization's internal operations, ensuring that our systems, processes, and infrastructure are efficient, scalable, and mission-aligned.

Key Responsibilities

• Provide board-level guidance on organizational operations, technology, facilities, and administrative infrastructure
• Oversee the development and implementation of operational policies and procedures
• Collaborate with staff leadership to evaluate and strengthen internal systems and workflows
• Monitor operational risk and recommend strategies to ensure organizational resilience and sustainability
• Support HR, and compliance-related governance as needed
• Partner with the Executive Director and Finance Committee to align operational priorities with budgetary goals

Ideal Candidate

• Experience in operations management, organizational development, technology, or related field
• Strong analytical and problem-solving skills with a systems-thinking mindset
• Experience overseeing or advising on HR, IT, compliance, or administrative functions
• Passion for [insert mission area] and commitment to the organization's core values
• Prior board or senior leadership experience strongly preferred

Term & Commitment

• 2-year term (renewable)
• Estimated 8–12 hours per month including board meetings, committee work, and strategic planning sessions