Virtual Disaster Dispatch Volunteer (Duty Officer)

Help coordinate disaster response efforts from the comfort of your home!

The Duty Officer plays a critical role in ensuring timely and effective disaster response. As a virtual volunteer, you’ll be the first point of contact for disaster notifications and will help dispatch teams to assist those in need.

What You'll Do:

• Receive and document disaster notifications in RC Respond.
• Dispatch Disaster Action Team (DAT) responders to assist clients.
• Activate specialized support teams (Health Services, Mental Health, Spiritual Care, Public Affairs) when needed.
• Monitor and update response activities in real-time.
• Communicate with responders and staff to ensure smooth operations.
• Close out completed calls and hand off ongoing ones during shift changes.
• Attend team meetings and manage your own shift availability.

What You’ll Need:

• Reliable access to a computer, internet, and phone.
• Comfort with learning and using new technology.
• Ability to prioritize tasks in fast-paced situations.
• Strong communication skills (written and verbal).
• Ability to work on a computer for extended periods and speak clearly on the phone.
• Must be 18+ and willing to follow Red Cross and public health policies.

100% Virtual | Flexible Shifts | Make a Real Impact

If you're organized, calm under pressure, and want to make a difference from wherever you are — we’d love to have you on the team!

Interested? Reach out to learn more or sign up today!

Click Here to learn more and sign up!

Questions or need assistance email: MNDAKVolunteer@redcross.org