Nonprofit
Published 3 months ago
Virtual Disaster Dispatch Volunteer (Duty Officer)
Remote, Volunteer must be in United States
Details
Available Times:
Weekdays (daytime, evenings), Weekends (daytime, evenings)
Time Commitment:
Flexible
Commitment Details:
Prefer a 6 month commitment, can be extended. Shifts are signed up for in advance, and are generally 6 hours. Volunteers are asked to volunteer at least 3 times per month (18 hours).
Recurrence:
Recurring
Volunteers Needed:
20
Cause Areas:
Disaster Relief
Benefits:
Training Provided
Participation Requirements:
Background Check, Attend Orientation
Other Requirements:
Required:
Reliable access to a computer, internet, and a phone.
Comfortable using and learning new technology
Commitment to use RC Care and RC Respond systems as needed
Able to prioritize multiple tasks in complex, rapidly changing and stressful sit
Wheelchair Accessible
Description
Help coordinate disaster response efforts from the comfort of your home!
The Duty Officer plays a critical role in ensuring timely and effective disaster response. As a virtual volunteer, you’ll be the first point of contact for disaster notifications and will help dispatch teams to assist those in need.
What You'll Do:
- Receive and document disaster notifications in RC Respond.
- Dispatch Disaster Action Team (DAT) responders to assist clients.
- Activate specialized support teams (Health Services, Mental Health, Spiritual Care, Public Affairs) when needed.
- Monitor and update response activities in real-time.
- Communicate with responders and staff to ensure smooth operations.
- Close out completed calls and hand off ongoing ones during shift changes.
- Attend team meetings and manage your own shift availability.
What You’ll Need:
- Reliable access to a computer, internet, and phone.
- Comfort with learning and using new technology.
- Ability to prioritize tasks in fast-paced situations.
- Strong communication skills (written and verbal).
- Ability to work on a computer for extended periods and speak clearly on the phone.
- Must be 18+ and willing to follow Red Cross and public health policies.
100% Virtual | Flexible Shifts | Make a Real Impact
If you're organized, calm under pressure, and want to make a difference from wherever you are — we’d love to have you on the team!
Interested? Reach out to learn more or sign up today!
Click Here to learn more and sign up!
Questions or need assistance email: MNDAKVolunteer@redcross.org
Location
Remote
Volunteer must be in United States
Associated Location
1201 West River Parkway, Minneapolis, Minnesota, US
