Hospice Volunteer

Role Overview

Hospice volunteers provide companionship, support, and comfort to patients and families receiving end-of-life care, while also assisting the hospice team with administrative and program support as needed. Volunteers embody the mission of Heart N Soul Hospice through compassionate service.

Key Responsibilities

• Provide companionship to patients through conversation, presence, reading, music, or life-review activities.
• Offer emotional support to patients and families, respecting diverse cultural, spiritual, and personal values.
• Assist with respite care, allowing caregivers short breaks.
• Support bereavement programs (calls, mailings, or group preparation).
• Participate in the We Honor Veterans Program, including military history checklists, Valor Ceremonies, and Vet-to-Vet visits (if applicable).
• Provide clerical and office support such as filing, phone calls, mailings, or assembling orientation packets.
• Support special projects, events, and community outreach for hospice awareness.
• Maintain confidentiality of patient and family information in compliance with HIPAA regulations.
• Attend required orientation and ongoing training sessions.
• Complete and submit volunteer documentation and timesheets as directed.
• Communicate regularly with the Volunteer Coordinator regarding schedules, concerns, or patient/family updates.

Qualifications

• Compassionate, reliable, and respectful of diverse backgrounds.
• Good communication and listening skills.
• Ability to maintain appropriate boundaries and emotional resilience.
• Completion of volunteer orientation/training program.
• Background check and TB screening (required by policy) or proof of Covid Vaccination
• Must be at least 18 years old (some roles may be open to younger volunteers with parental consent).
• Submit copy of DL and Car Insurance after completing application

Benefits

• Opportunity to make a meaningful difference in patients’ and families’ lives.
• Training and ongoing support from hospice team members.
• Experience in hospice, palliative care, and community service.
• Recognition events and appreciation activities.

Time Commitment

• Flexible scheduling; 1 hour a week minimum