Social Media Strategist

Social Media Strategist

Volunteer | Remote | MarComms Team | ~5 hours per week

Includes: 1-hour MarComms Team meeting (Thursdays at 9am EST)

Who We Are

Creshendo is a young and rapidly growing organization exploring how AI and automation can strengthen our communications systems. We are looking for volunteers who are creative, curious, and eager to learn new digital tools. This role offers hands-on experience with emerging AI platforms, content automation, and social media strategy, and is ideal for someone who wants to build strong, marketable skills in a changing job landscape. Volunteers who excel in this position may request a personalized recommendation from our Executive Director to support future career opportunities.

Why This Role Matters

Social media is one of the most powerful ways we connect with supporters, partners, and the communities we serve. As our Social Media Strategist, you’ll take the lead in designing data-driven strategies that elevate Creshendo’s voice, strengthen engagement, and expand our digital presence.

Your creativity and analytical thinking will help us share meaningful stories, highlight migrant and refugee perspectives, and grow our global community.

What You’ll Be Doing

• You’ll develop and execute comprehensive social media strategies aligned with organizational goals.
• You’ll create, curate, and oversee high-quality content across key platforms (Instagram, Facebook, LinkedIn, and others).
• You’ll analyze performance metrics and translate insights into improved content and strategy decisions.
• You’ll collaborate with marketing, design, and content leads to ensure consistent, mission-aligned messaging.
• You’ll stay on top of emerging trends, platform updates, and new tools—including AI-driven ones—to keep strategies fresh and competitive.
• You’ll manage content calendars, scheduling, and campaigns to maintain a strong digital presence.
• You’ll engage with followers, respond to comments/messages, and help build an active online community.
• You’ll monitor competitor trends and broader sector conversations to identify new opportunities.
• You’ll regularly report on social media performance and impact.

Who This Role Is For

You might be a great fit if you:

• Have experience as a Social Media Strategist or in a similar role.
• Understand platform best practices, content trends, and audience behavior.
• Are confident using social media management and analytics tools (e.g., Metricool, Hootsuite, Sprout Social, Google Analytics).
• Have strong written and visual communication skills.
• Enjoy analyzing data and turning insights into actionable improvements.
• Have a creative mindset and an eye for impactful storytelling.
• Are organized, collaborative, and motivated by mission-driven work.

Bonus: familiarity with SEO, content marketing, or digital advertising.

Here’s What You Get

• Hands-on experience using AI and automation tools to streamline real communications workflows.
• Exposure to global nonprofit communications strategy across seven teams and six continents.
• A portfolio of social media projects, campaigns, and strategy improvements to showcase for future roles.
• Direct mentorship from leadership, with opportunities to learn branding, strategy, and storytelling.
• A chance to experiment, innovate, and grow in a supportive environment that values initiative.
• Access to trainings, templates, and tools used by professional marketing teams.
• A written recommendation from the Executive Director upon successful completion of the role.
• A meaningful opportunity to contribute to a mission that strengthens refugee and migrant communities worldwide.

Even if you don’t meet every requirement, if you’re passionate about strategy, creativity, and impact—we’d love to meet you.

How We Work

We operate with a G.Y.S.T. mindset: clarity over chaos, consistency over perfection, action over ego.

If you value thoughtful communication, follow-through, and creative problem-solving, you’ll thrive here.

How to Apply

Send a short note about why this role resonates with you to hr@creshendo.org along with your resume or relevant experience. Please include your time zone and general availability.

We especially encourage applicants with lived experience in migration or displacement to apply.