Community Engagement Manager – Volunteer Leadership Role

Community Engagement Manager

The Donovan’s Venom

Remote | Strategy – Marketing & Community | Volunteer Management Role

We’re Building — And Community Is Everything

The Donovan’s Venom is growing.

More people are discovering us.

More people are watching.

But awareness isn’t enough.

We are seeking a Community Engagement Manager to turn attention into connection—and connection into lasting community.

Because when people feel connected —

they don’t just support the mission… they become part of it.

The Role

This role is responsible for building, nurturing, and sustaining an engaged community around our mission, programs, and initiatives.

You will move people from:

Awareness → Engagement → Participation → Retention

You are not just managing interactions.

You are building a community that grows, stays, and advocates.

This role operates at the intersection of marketing, programs, and community-building—driving participation, retention, and long-term engagement.

What You’ll Own

Community Engagement Strategy

• • Develop and execute a community engagement strategy aligned with:
  • Marketing campaigns
  • Program participation goals
  • Organizational mission
  • Define engagement pathways from awareness to active participation

Audience Relationship Building

• • Build relationships with:
  • Community members
  • Program participants
  • Volunteers (in collaboration with HR/Operations)
  • Foster a welcoming, inclusive, and engaging environment

Engagement Programs & Initiatives

• • Design and implement engagement initiatives:
  • Virtual events
  • Discussions and community conversations
  • Interactive activities
  • Drive engagement across:
  • Slack
  • Social platforms
  • Virtual community spaces

Event & Participation Support

• • Partner with program and event teams to:
  • Increase attendance
  • Enhance participant experience
  • Support community-facing events and follow-up engagement

Social Media Engagement Alignment

• • Work with Social Media Manager to:
  • Convert followers into active participants
  • Engage meaningfully with audiences
  • Ensure consistency between social presence and community experience

Feedback & Community Insights

• • Gather feedback from community members
  • Identify:
  • Needs
  • Challenges
  • Opportunities
  • Provide insights to marketing, programs, and leadership

Retention & Community Growth

• • Develop strategies to:
  • Increase retention
  • Encourage repeat participation
  • Build long-term engagement
  • Grow a strong, loyal community base

Donor & Advocacy Pathways

• • Partner with Donor Relations to:
  • Identify potential donors
  • Support conversion from engagement → giving
  • Encourage advocacy and word-of-mouth growth

Engagement Metrics & Performance

• • Track key metrics:
  • Participation rates
  • Engagement levels
  • Retention
  • Community growth
  • Use data to refine strategies and improve outcomes

Process & System Development

• • Build scalable processes for community engagement
  • Implement systems to:
  • Track participation
  • Manage interactions
  • Ensure consistency and efficiency

Continuous Improvement & Innovation

• • Identify new ways to grow and engage the community
  • Stay ahead of trends in community building
  • Continuously improve engagement strategies

Who This Is For

This role is for someone who:

• • Naturally builds relationships and connection
  • Thinks in community, engagement, and experience
  • Can turn passive audiences into active participants
  • Is both strategic and hands-on
  • Thrives in a people-centered, mission-driven environment

Qualifications

Required

• • 2–4 years of experience in community engagement, marketing, or program coordination
  • Strong interpersonal and communication skills
  • Experience engaging with diverse audiences

Preferred

• • Experience in nonprofit or mission-driven organizations
  • Experience managing online communities
  • Experience supporting events or programs
  • Experience in remote or distributed teams

Commitment

• • 8–12 hours per week
  • Flexible schedule (with responsiveness to community interactions)
  • Participation in engagement activities and coordination required
  • Fully remote

What You’ll Gain

• • Experience building and scaling a community
  • Opportunity to directly impact engagement and participation
  • Exposure to marketing, programs, and donor pathways
  • Development in strategy, relationship-building, and growth

Application Requirements (Read Carefully)

We are building — and engaging in real time.

To ensure alignment:

• • You must be able to start within 14 days
  • You must complete the full application
  • You must be ready to actively engage with the community

Important Disclaimer

This is a volunteer role.

We are onboarding individuals who are ready to contribute immediately.

Please only apply if you are prepared to begin within the next 14 days.