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E-Commerce Specialist (Volunteer)
Organization: Mentor A Promise (MAP)
Location: Remote
Type: Volunteer
About Mentor A Promise
Mentor A Promise (MAP) is a youth-centered nonprofit dedicated to supporting students ages 5–18 experiencing housing instability in New York City. Through mentorship, social-emotional learning, academic enrichment, and creative expression, we create safe, consistent, and empowering spaces for young people to grow, thrive, and succeed. We believe every child deserves a promise kept — and we work every day to make that promise real.
MAP’s fashion initiative, Thread & Promise, uses apparel and design to raise awareness and generate support for our programs. Every piece carries a story of mentorship, resilience, and hope.
Role Overview
We are seeking a Volunteer E-Commerce Specialist to support the setup, management, and optimization of Thread & Promise’s online store. This role will focus on product uploads, listings, customer experience, and backend operations to ensure the store is functional, user-friendly, and aligned with MAP’s mission. The ideal candidate is detail-oriented, tech-savvy, and excited about applying their skills to socially impactful fashion.
Key Responsibilities
- Upload and maintain product listings with accurate descriptions, images, and pricing
- Ensure smooth functionality of the online storefront (Shopify, Squarespace, WooCommerce, or similar)
- Monitor inventory, orders, and customer inquiries
- Collaborate with design and communications teams to align listings with brand voice
- Optimize product pages for SEO and user experience
- Track sales and traffic data, providing reports and recommendations
- Support promotions, campaigns, and product launches
Requirements
- Experience in e-commerce operations or online store management
- Familiarity with e-commerce platforms such as Shopify, Squarespace, or WooCommerce
- Strong attention to detail and organizational skills
- Basic knowledge of SEO and digital marketing practices
- Ability to troubleshoot and solve technical or operational issues
- Commitment to MAP’s mission and values
Preferred Skills
- Experience working with nonprofit or social enterprise e-commerce projects
- Familiarity with Google Analytics, SEO tools, or digital merchandising
- Knowledge of graphic design tools (Canva, Photoshop, or similar) for product imagery
- Customer service or CRM experience
What You’ll Gain
- Hands-on experience managing e-commerce operations for a mission-driven brand
- Opportunities to strengthen technical, operational, and digital marketing skills
- Collaboration with a creative and passionate team
- A portfolio project that demonstrates impact through digital retail
- Letters of recommendation and professional references for future opportunities
How to Apply
Please send your resume, LinkedIn profile, and (if available) examples of e-commerce projects or stores you’ve worked on to hr@mentorapromise.org along with a brief statement of interest.
You may also apply directly here: https://forms.gle/ptgy2zBZXJB1q7GV8
Help us bring Thread & Promise to life online, where every purchase carries a story of mentorship, resilience, and hope.
E-Commerce Specialist (Volunteer)
Organization: Mentor A Promise (MAP)
Location: Remote
Type: Volunteer
About Mentor A Promise
Mentor A Promise (MAP) is a youth-centered nonprofit dedicated to supporting students ages 5–18 experiencing housing instability in New York City. Through mentorship, social-emotional learning, academic enrichment, and creative expression, we create safe, consistent, and empowering spaces for young people to grow, thrive, and succeed. We believe every child deserves a promise kept — and we work every day to make that promise real.
MAP’s fashion initiative, Thread & Promise, uses apparel and design to raise awareness and generate support for our programs. Every piece carries a story of mentorship, resilience, and hope.
Role Overview
We are seeking a Volunteer E-Commerce Specialist to support the setup, management, and optimization of Thread & Promise’s online store. This role will focus on product uploads, listings, customer…
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