Director of Operations

About Grievia

Grievia is a global movement dedicated to changing how grief is understood, supported, and held. Through thoughtful storytelling, reflection, and design, we create space for honest conversations around loss, care, and connection.

About the Role

As the Director of Operations, you will oversee Grievia’s operational systems, administration, compliance, and risk management to ensure effective and sustainable growth. You will strengthen internal processes, coordinate cross-functional teams, and support organizational excellence.

What You’ll Do

• Lead operational strategy, systems, and administrative processes.
• Develop and improve organizational policies, procedures, and workflows.
• Coordinate cross-functional operations to support team effectiveness.
• Manage operational budgets, resources, and internal reporting.
• Identify operational risks and implement solutions to improve efficiency.
• Collaborate with leadership to drive organizational growth and sustainability.

Who This Role Is For

• Prior experience (2+ years preferred) in operations management, nonprofit operations, administration, compliance, or organizational management.
• Experience coordinating teams and managing cross-functional projects.
• Excellent leadership, problem-solving, and organizational skills.
• Ability to manage multiple priorities in a remote, fast-paced, mission-driven environment.
• Are you able to commit at least 10 hours per week to the role?
• Passion for building efficient, ethical, and sustainable organizations.

Why Join Grievia

• Contribute to a global movement reshaping conversations around grief and connection.
• Gain leadership experience in operations, organizational strategy, and systems development.
• Help build the infrastructure that enables meaningful social impact.
• Collaborate with an international, interdisciplinary team committed to compassionate change.
• Work flexibly and remotely within a purpose-driven organization.
• Receive a letter of recommendation upon successful completion of your volunteer engagement.