Marketing & E-Commerce Manager

The Marketing & E-Commerce Manager at Harmony Healing Foundation is responsible for overseeing all digital marketing, social media presence, and online sales platforms, including HHF Thrift & Finds. This role is essential in promoting the Foundation’s mission, increasing community engagement, and driving awareness and support for cancer patients and their families.

Responsibilities:

• Develop and execute social media strategies across platforms (Instagram, TikTok, Facebook, etc.) to increase engagement and reach.
• Manage content creation, including graphics, videos, captions, and hashtags.
• Oversee online e-commerce operations, including product listings, pricing, inventory updates, and promotions.
• Monitor analytics to measure campaign effectiveness and adjust strategies accordingly.
• Collaborate with fundraising and program teams to align marketing campaigns with initiatives and events.
• Respond to online inquiries and maintain positive community interactions.
• Research digital marketing trends to ensure HHF stays current and competitive in online outreach.

Qualifications:

• Bachelor’s degree in marketing or pending degree, Communications, Business, or related field (preferred but not limited to).
• Proven experience managing social media and e-commerce platforms.
• Strong writing, graphic design, and content creation skills.
• Familiarity with analytics tools (Google Analytics, social media insights, e-commerce dashboards).
• Ability to work independently and manage multiple projects with deadlines.
• Passion for nonprofit work and supporting individuals affected by cancer.

Additional Details:

• Reports to the Executive Director or designated program manager.
• May involve occasional in-person events or photoshoots for marketing campaigns.
• Opportunity to directly impact community engagement, fundraising, and program visibility.