Operations and Administrative Support Volunteer - Little Oaks Center for Neurodevelopment

Volunteer Role

Operations & Administrative Support

Little Oaks Center for Neurodevelopment

Role Overview

This role supports day-to-day operations, organization, and follow-through across Little Oaks.

The focus is on:

• keeping systems organized
• ensuring follow-ups are completed
• supporting execution of existing priorities

This is a support role, not a strategy, programming, or partnership role.

Reporting Structure

Reports to: Nicole (Operations)

Works alongside: Founder / ED (as needed)

Supports: Board, Associate Board, and internal workflows

Core Responsibilities

Task & Project Management Support

Maintain and update tasks in ClickUp (or equivalent)

Track:

• action items
• deadlines
• owners

Ensure follow-through on:

• meetings
• decisions
• next steps

Follow-Up & Coordination

Track and support follow-ups with:

• donors and prospects (as directed)
• Associate Board members
• volunteers
• partners
  • Prepare simple follow-up lists and reminders
  • Flag when items are at risk of falling through

Scheduling & Administrative Support

Coordinate:

• meetings
• calls
• calendar holds

Support:

• event logistics (RSVP tracking, lists)
• internal coordination

Data & Record Keeping

Maintain organized records for:

• contacts (donors, volunteers, partners)
• events
• resources

Capture key notes from:

• meetings
• calls
• Keep shared systems clean and up to date.

Weekly Operational Support

Assist in preparing simple weekly summaries:

• What was completed
• What’s next
• blockers
• Help translate discussions into clear next steps

What This Role Does NOT Include

To keep roles clear and effective, this position does not include:

• Strategy development
• Social media management
• Partnership outreach or pitching
• Program design
• Fundraising ownership

These areas are led by:

• Executive Director
• Board / Development leadership
• Specialized volunteer roles (as built out)

Skills & Qualities

• Organized and detail-oriented
• Strong follow-through and accountability
• Comfortable managing tasks and timelines
• Clear communicator
• Willingness to learn systems (ClickUp, Google Workspace)

Time Commitment

• ~4–8 hours per week
• Primarily remote
• Occasional event support (optional)
• Growth Path

As Little Oaks grows, this role may evolve into a paid position focused on:

• operations
• program coordination
• administrative management