Vice President of Stage Production & Operations

The Vice President of Stage Production & Operations (VP) will serve as the senior functional leader for Stage Production, Front of House, Hospitality, and Building Operations at The Granada Theatre (Granada), ensuring performances, events, rentals, resident company engagements, and touring productions are delivered safely, efficiently, and to high standards of service, technical excellence, readiness, and financial stewardship.

The VP will guide labor administration, estimating and settlements, budgets, asset planning, emergency readiness, venue systems, and operational improvement.

The VP will partner closely with the Chief Operating Officer on workforce planning, union relations, safety, risk, systems, and major operational issues, while supporting the CEO’s strategic, artistic, capital, and external responsibilities by providing the technical, financial, scheduling, and feasibility information needed for decision making and leading implementation following approval.

The ideal candidate is a strategic, people-centered executive who develops strong managers, builds an accountable and collaborative team, and improves how the theatre operates. This leader combines sound judgment, financial and technical expertise, responsiveness to resident companies and other partners, and a willingness to support operational needs at every level—from resolving urgent issues to presenting recommendations to the Board.

The VP of Stage Production & Operations will report to the Chief Operating Officer, with a dotted-line relationship to the Chief Executive Officer.

Role and Responsibilities

Executive Leadership & Labor Relations

• Build a high-performing, collaborative management team through coaching, delegation, regular performance feedback, effective hiring, and leadership development; empower managers to solve problems and deliver results through their teams.
• Strengthen operational continuity through cross-training, backup coverage, and clearly defined decision authority for nights, weekends, emergencies, and other critical operating periods.
• Partner closely with the COO on event readiness, workforce planning, financial performance, safety and risk labor matters, facilities, capital needs, and emerging operational priorities.
• Provide operational, technical, financial, capital, performance, and risk information to support CEO-led fundraising, donor engagement, Board reporting, and other executive priorities.
• Oversee day-to-day administration of applicable collective bargaining agreements and labor requirements, including staffing practices, scheduling, work rules, and documentation; partner with the COO and Human
• Resources on labor strategy, significant grievances, collective bargaining negotiations, and sensitive employee relations matters.
• Foster effective coordination with Finance, Human Resources, Contracts & Administration, Marketing/Programming, Development, Technology, and other departments.

Financial Management, Systems & Continuous Improvement

• Develop operational improvement plans aligned with organizational priorities, including staffing efficiency, financial performance, systems adoption, and sustainable resource allocation; report progress and recommendations to the COO.
• Develop and manage annual and multi-year operating budgets and forecasts across Stage Production, Front of House, Hospitality, and Building Operations.
• Monitor labor costs, vendor spending, rentals, maintenance expenses, and budget variances, implementing corrective action as needed.
• Establish consistent standards for production estimating, rate structures, cost recovery, approvals, documentation, and event settlement.
• Partner with Finance and Contracts & Administration to maintain efficient workflows from booking and contract handoff through advance, execution, settlement, invoicing, and close-out.
• Lead the development and continuous improvement of Standard Operating Procedures across production, Front of House, Hospitality, building operations, safety, and related workflows.

Stage Production & Technical Operations

• Supervise the full production lifecycle, including advancing, technical review, estimating, staffing, load-in, rehearsal, performance, load-out, settlement documentation, and post-event follow-up.
• Establish clear production-management responsibilities based on each engagement’s scope, technical complexity, staffing needs, and operational requirements.
• Maintain department-wide accountability for cross-functional coordination, resource-capacity decisions, issue resolution, and an integrated operational calendar.
• Ensure production schedules, technical riders, labor, equipment, accessibility, hospitality, building impacts, and safety requirements are reviewed early and aligned with venue capabilities and resources.
• Maintain high technical and operational standards across lighting, audio, rigging, stage systems, theatrical equipment, backstage operations, and production support.
• Oversee theatrical equipment maintenance, repairs, rentals, lifecycle planning, and capital replacement needs.
• Build and sustain collaborative relationships with resident companies and touring productions; anticipate production and service needs, ensure timely and responsive communication, resolve operational concerns, and strengthen the overall partner experience.

Building Operations, Safety & Capital Planning

• Oversee The Granada Theatre’s building and operational spaces to ensure the venue remains safe, secure, accessible, functional, and show-ready.
• Manage preventive maintenance, repairs, building systems, custodial services, vendors, contractors, access control, security, deliveries, inspections, and emergency response.
• Ensure fire and life-safety systems, evacuation procedures, emergency protocols, incident documentation, and corrective actions are maintained and regularly reviewed.
• Partner with the COO, Human Resources, and external resources to strengthen safety policies, training, hazard identification, emergency preparedness, and risk management.
• Develop an integrated, multi-year asset and capital plan addressing theatrical equipment and building infrastructure, including priorities, costs, risks, and timing.
• Create and recommend capital project proposals for executive review and lead operational implementation following approval.

Front of House, Hospitality & Event Operations

• Provide executive oversight of Front of House and Hospitality to ensure safe, accessible, welcoming, and consistent experiences for patrons, artists, volunteers, resident companies, renters, and guests.
• Establish standards for event preparation, staffing, house management, patron flow, accessibility, concessions and bar operations, hospitality, emergency response, and service recovery.
• Ensure Front of House, Hospitality, Stage Production, Facilities, Security, and other teams operate from coordinated event information and timelines.
• Review staffing models, training, certifications, timekeeping, payroll inputs, service levels, and operational readiness to ensure appropriate coverage and compliance.
• Promote a culture of service, professionalism, responsiveness, collaboration, and continuous improvement.

Traits and Characteristics

The Vice President of Stage Production & Operations will be a resourceful, analytical, and results-oriented leader who brings a practical approach to complex operational challenges and makes thoughtful use of time, talent, energy, and resources. They will be persistent and decisive, seeing priorities through despite obstacles while drawing on experience, intuition, and sound judgment to respond effectively in fast-moving production and venue environments. Intentional and highly collaborative, the Vice President will build strong relationships across departments, with resident companies, artists, union partners, vendors, and other stakeholders, contributing wherever needed to advance shared goals rather than seeking individual recognition. They will be comfortable operating in competitive and high-pressure situations, bringing appropriate assertiveness while maintaining professionalism and trust. Organized and people-oriented, they will gather, confirm, and synthesize information carefully, communicate clearly, and establish the structure and accountability needed for consistent execution. With a strong focus on practical results, collaboration, and continuous improvement, the Vice President will strengthen operational performance while supporting an exceptional experience for artists, audiences, partners, and colleagues.

Other key competencies include:

• People Management: A collaborative and encouraging leader who inspires, mentors, and develops talent by recognizing individual strengths, fostering professional growth, and empowering others to succeed. Leads through positive reinforcement, constructive feedback, and a genuine commitment to building confidence, accountability, and high-performing teams.
• Time and Priority Management: The aptitude to ascertain competing priorities, resolve difficulties, and overcome obstacles, while maximizing the use of time and resources to attain the desired outcomes.
• Goal Orientation and Decision Making: The ability to set and pursue goals while analyzing all aspects of each situation to consistently make sound decisions.
• Project Management: The proficiency to identify and manage concurrent tasks and systems while leveraging resources and people’s talents, to obtain results.
• Personal Accountability: The capability to take responsibility, be accountable, listen and use feedback, and analyze data to learn from mistakes, possessing a high degree of awareness of the impact of personal actions and decisions.
• Self-Starting and Leadership: The dexterity to demonstrate initiative to inspire, build trust, and create a sense of purpose and direction and ensure work is effectively completed and desired outcomes are reached.