Payroll + HR Specialist

Payroll, People + Culture

US Payroll + HR Specialist

Location: Remote (USA)

Position Type: Full-time, Permanent

Reports To: Senior Director, Human Resources

Salary: $60,000-$80,000

About Public Outreach

Public Outreach is a fundraising + marketing agency built for charities and nonprofits. We design campaigns that don’t just raise money, they grow communities, deepen supporter relationships, and power long-term impact.

From street and door fundraising to integrated digital + telemarketing campaigns, we bring decades of experience helping organizations acquire donors, grow sustainable monthly programs, and strengthen brand trust.

We’re proud to partner with leading organizations in health, environment, human rights, and social justice. Together, we raise millions each year and build movements that last.

As we continue to grow across the United States, we’re looking for someone excited to contribute to our mission.

About the Role

As our Payroll + HR Specialist, you’ll help ensure that our staff are supported through accurate payroll, thoughtful HR practices, and compliance across multiple states. This will support growth as our American operations look to expand significantly in 2026 and beyond.

You’ll work closely with both our U.S. and Canadian teams as a multifaceted resource, helping bring consistency, clarity, and best practices to a growing, multi-state workforce.

This is an ideal role for someone interested in providing direct support to frontline staff and business services teams as a subject matter expert. We are looking to support growth with a detail-oriented, systems-minded individual who is motivated by supporting teams doing meaningful work.

What You’ll Do

Payroll & HR Operations (60%)

• Act as a trusted day-to-day point of contact for U.S.-based staff and managers
• Process and support biweekly payroll in collaboration with the Payroll team
• Manage SmartCompliance and tax reporting within ADP Workforce Now
• Complete required federal and state reporting
• Respond to payroll and HR-related questions with clarity, accuracy, and urgency
• Support post-payroll processes (e.g., resolving failed deposits, unclaimed wages, stale-dated cheques)
• Assist with HR matters, including leave management, policy interpretation, and employee support

Process Improvement & Scaling (20%)

• Help shape and refine payroll and HR processes to support a growing workforce
• Identify opportunities to improve systems, workflows, and documentation
• Conduct periodic audits to ensure accuracy and compliance
• Research state and federal requirements to strengthen internal practices

Compliance & State Support (10%)

• Support state registrations and ongoing compliance requirements
• Collaborate with internal teams to ensure we meet multi-state obligations

Cross-Functional Support (10%)

• Provide support to Payroll, HR, and Finance teams as needed
• Contribute to projects that strengthen operational consistency across North America

Who You Are

You’re someone who brings both precision and perspective—you care about getting the details right, and you understand the impact that strong systems have on people’s day-to-day experiences at work.

Core Strengths

• Communication & Relationship Building: You communicate clearly, build trust easily, and collaborate well across teams
• Accountability & Growth Mindset: You take ownership of your work and continuously look for ways to improve
• Problem Solving & Adaptability: You’re comfortable navigating complexity and finding practical solutions
• Organization & Execution: You manage competing priorities effectively and follow through on commitments

Skills & Experience

• Certified Payroll Professional (CPP) designation
• Experience with ADP Workforce Now strongly preferred
• Strong Excel skills
• Experience with Google Workspace tools
• Familiarity with multi-state payroll and U.S. employment legislation

Why This Role Matters

The people you’ll support are on the front lines of fundraising for important causes. Your work ensures they are paid accurately, supported fairly, and able to focus on making an impact.

In a growing organization like ours, strong payroll and HR practices don’t just keep things running—they help build a workplace where people can do their best work.

Interested?

If you’re someone who thinks they have ample expertise to share and wants your work to support organizations making a difference, we’d love to hear from you.

Inclusive Workplace

At Public Outreach, we know that meaningful social impact starts with the people behind the work. We are committed to building an inclusive workplace where individuals from all intersections feel valued, supported, and able to thrive.

We strongly encourage applications from individuals who identify as part of underrepresented or marginalized communities. If you require accommodations during the hiring process, we will work with you to ensure accessibility and fairness at every stage. Just let us know.

Strong English communication skills are required for this role. The ability to communicate clearly and confidently—both verbally and in writing—is essential.