Senior Salesforce.com Implementation Specialist

ABOUT IDLEWILD PARTNERS:

Idlewild Partners Inc. is a woman-owned, NYC based Salesforce.com consulting partner. We are experts in the nonprofit sector and provide customized Salesforce solutions around program management, fundraising and data. We work hard but maintain a strong emphasis on fun, flexibility, and work/life balance.

Idlewild is seeking a full-time Senior Salesforce Implementation Specialist to join our growing team. This role is hands-on, client-facing, and includes people management. If you are passionate about nonprofits and can lead small teams delivering Salesforce-driven solutions, please apply!

KEY REQUIREMENT:

• Minimum 3 years experience as a Salesforce.com consultant in the nonprofit sector, with minimum 1 year of experience in management

or -

• Minimum 3 years experience as a full-time Salesforce administrator at a nonprofit with more than 200 users, leading large-scale projects serving multiple internal teams (effectively: an in-house consultant), with minimum 1 year of experience in management

OTHER REQUIREMENTS:

• Exceptional project management skills with the ability to juggle multiple priorities and projects simultaneously
• Bachelor's degree (minimum)
• Experience leading projects and teams of consultants
• Experience with 3rd party integrations (Conga, Classy, FormTitan, FormAssembly, etc.)
• Data migration using tools (DemandTools, Data Loader, Apsona, etc.)
• Experience delivering service & support to stakeholders at all levels
• Authorized to work in the United States

PRIMARY RESPONSIBILITIES:

• Lead projects delivering on a variety of Salesforce implementation, migration, and development efforts, including both project management and hands-on work
• Mentor and/or train junior team members
• Conduct discovery sessions with clients to determine business requirements
• Produce formal requirement specifications and workflow documentation
• Execute configuration/customization within Salesforce (no code required)
• Data migrations
• Track project progress and deliverables

OUR IDEAL CANDIDATE:

• Has led several 500+ hour projects for nonprofits
• Has done multiple NPSP or NPC implementations from scratch
• Enjoys managing people, developing growth, and helping others to succeed
• Successful working on a team and independently
• Self-starter
• Highly organized
• Salesforce certified
• NYC based
• Meticulous communicator (written and verbal)
• Genuine interest in working with nonprofits

WHY IDLEWILD:

• Legit work-life balance
• Work with great clients (www.idlewildinc.com/who-we-serve)
• Work with a great team (www.idlewildinc.com/who-we-are)
• Professional development
• Direct access to executive management for training & mentorship
• Bright corner office in downtown Brooklyn

LOCATION: Downtown Brooklyn, near 2,3,4,5,A,C,F,R

Idlewild is an equal-opportunity employer and a certified woman-owned business.

• Full Time, salaried position
• Opportunity to work from home 2 days per week
• Great benefits including medical, vision, dental, 401k
• 3 weeks paid time off plus 5-year 4-week hiatus
• Company sponsored Salesforce certifications, conference attendance, and ongoing training

English, professional and proficient.