Creative Mindset Consulting has been retained by The Mother's Outreach to recruit for this position.
About the organization:
Mother’s Outreach Network (MON) is a constituent-driven nonprofit advocacy organization that tackles the root causes of poverty by advancing the inclusion, rights, and empowerment of Black mothers impacted by the child welfare system and economic injustice. Our practice includes investigation.
MON uses movement-lawyering strategies that will build parents’ power to transform systems and that will aid in harm reduction against impacted constituents. MON does so through three primary programs:
- The legal program, which provides representation, advice, and referrals for mothers who are facing adverse administrative decisions, with a focus on matters before the DC Child and Family Services Agency, that negatively impact family preservation and economic security;
- The advocacy program, which seeks to transform income and child welfare/family regulation system policy at the local and federal level; and
- The community engagement program, which includes outreach events, know-your-rights workshops in law and civic activism, as well as community-driven research and mutual-aid.
The Opportunity
The Community Organizer will lead grassroots outreach, education, and mobilization efforts to advance campaigns promoting economic justice, family preservation, and dignity for low- and no-income families. Working closely with families, community members, and partner organizations, this role builds leadership from the ground up and supports collective action to challenge systems that harm families and communities. The ideal candidate is a relationship-builder who believes in people power, has a deep commitment to racial and economic justice, and thrives in collaborative, community-based work. The Community Organizer will report to the Chief Operating Officer.
Key Responsibilities:
Community Outreach & Relationship Building
- Conduct one-on-one meetings with community members, families, and stakeholders to build trust, identify shared priorities, and develop local leadership.
- Engage families most impacted by poverty, economic instability, and family policing systems.
- Build and maintain relationships with partner organizations, community coalitions, and local leaders.
- Recruit and engage new members, volunteers, and community allies.
- Maintain an active calendar of outreach events, information sessions, and community presentations.
- Implement outreach plans to increase community awareness, referrals, and participation.
- Represent the organization at job fairs, community events, and partner meetings.
Program Development:
- Plan and facilitate community workshops, listening sessions, and trainings focused on family preservation, economic justice, and systems change.
- Support emerging community leaders in developing advocacy, organizing, and storytelling skills.
- Collaborate with staff and partners to create accessible educational materials and resources for community use.
Advocacy Management:
- Support partner, coalition, and stakeholder campaigns on intersecting issues such as democracy, childcare, affordable housing, workforce development, and fair wages.
- Mobilize community members for advocacy actions, legislative meetings, and public events.
- Collect and share stories of impact to strengthen campaigns and educate policymakers and the public.
- Design and implement issue-based campaigns focused on addressing family policing systems and advancing guaranteed income initiatives.
Administrative & Organizational Management
- Maintain accurate records of outreach activities, contacts, and community engagement outcomes.
- Support communications and social media efforts that uplift community voices and campaign successes.
- Participate in staff meetings, strategy sessions, and organizational planning.
Qualifications & Requirements:
- Bachelor’s degree in Human Services, Communications, Business, or related field) OR equivalent combination of education and relevant experience.
- Minimum 2 years of experience in outreach, customer service, program intake, or related role—preferably in a nonprofit or workforce development setting.
- Strong verbal and written communication skills with the ability to engage diverse audiences.
- Excellent organizational skills and ability to manage multiple priorities.
- Proficiency in Microsoft Office Suite; experience with Salesforce or similar CRM a plus.
- Must have reliable transportation
- Bilingual (English/Spanish) preferred.
Competencies:
An individual should demonstrate the following competencies to perform the essential functions of this position.
- Adaptability – Effectively deals with changing environments (business challenges, technologies, etc.) and continuously seeks opportunities for different and innovative approaches to addressing organizational challenges and opportunities. Adapts interpersonal style to effectively interact with a variety of people.
- Accountability – Assumes ownership/responsibility for achieving results and resulting outcomes. Creates an environment in which others can take full ownership of their work. Recognizes the need for business-related changes and takes accountability for initiating appropriate responses. Is proactive in furthering organizational goals.
- Communications – Articulates The Mothers Outreach Network vision and mission effectively. Establishes and promotes a climate of openness and diversity of expression. Embraces and effectively communicates the connection between individual employee goals and objectives to Mothers Outreach Network’s vision and mission. Encourages team members to express and share ideas and information that will contribute to Mothers Outreach Network’s success. Demonstrates responsiveness in addressing all forms of communications.
- Customer Focus – Demonstrates a key understanding of the customer value proposition and needs of customer segments. Champions systems and processes that make it easy for customers to do business with Mothers Outreach Network. Strives to remove barriers to providing good customer service. Motivates and recognizes staff for excellence in customer focus.
- Dependability – Is punctual and adheres to the organization’s attendance expectations. Faithfully reports to work on time and conforms to scheduled work hours. Follows proper call-in procedures and informs others of ongoing/outstanding work responsibilities in order to prevent/limit disruptions to business operations.
- Results Orientation – Systematically evaluates business opportunities and targets those opportunities with the greatest potential for producing positive results. Establishes stretch goals that are designed to achieve positive results and prevents irrelevant issues or distractions from interfering with timely completion of important tasks.
Compensation
This is a full-time salaried position. The salary is competitive with other small nonprofit organizations in Washington, D.C. and will align with the candidate’s relevant experience and knowledge. A health, dental and vision benefits package is provided: health insurance is covered by 100% for the employee and available to dependents. All federal holidays and all holidays observed by the District of Columbia are observed, as well as the week between Christmas and New Year.