Business Operations Coordinator

We are Wingo NYC – a growing fundraising and donor communications consulting firm, seeking an energetic, trustworthy, friendly and organized Business Operations Coordinator. We are looking for someone with exceptional organizational ability, strong communication skills, and keen attention to detail to oversee daily office operations, HR, banking, accounting and compliance.

Wingo creates powerful and sustainable individual and capital campaigns, digital marketing programs and special events for social and cultural change. Wingo NYC has strengthened 400+ nonprofit clients since 1996 by providing hands-on nonprofit fundraising, event production, digital engagement and design services.

This part-time staff position ensures smooth operational, financial and administrative performance across the firm. The Business Operations Coordinator will coordinate overall office functions, human resources, IT/workspace systems, financial tasks and government compliance while supporting client recruitment and administrative needs. The Business Operations Coordinator reports directly to the CEO.

Duties:

• Office Management: Maintain a clean, healthy and equipped office environment, including inventory of snack/beverage/kitchen supplies, equipment and office maintenance, IT and conference systems, and landlord relations.
• Banking & Accounting: Deposit physical checks, review incoming ACH/wire transfers, pay bills and collaborate with outside accountants to document income, expenses and monthly invoices.
• Human Resources & PEO (Justworks): Serve as main contact for HR questions, oversee onboarding/offboarding, maintain employee health and safety policies, perform annual insurance reviews, manage consultant/vendor payments and enforce the Personnel Handbook.
• Google & Zoom Workspace Management: Manage users, review system newsletters/announcements for new features (including Gemini), and oversee computer security alongside tech support partners.
• IT & Tech Support: Act as primary liaison with our outside technology support company and ensure staff complete cybersecurity modules.
• Government Compliance & Insurance: File timely contract and annual reports with AG offices, renew fundraiser bonds, and renew liability insurance policies.
• Executive Support: Keep company executives informed on major issues, work with department heads on firm-wide matters and attend monthly management meetings.
• Job Searches: Post job descriptions across platforms, vet candidates and populate applicant trackers for client and internal job searches.

Experience:

We are looking for a candidate with 3-5+ years of operational, HR, office management or financial administrative experience. The ideal candidate possesses: exceptional organizational ability and multitasking skills; strong problem-solving, working knowledge of HR best practices and hiring procedures; financial acumen to manage office expenses and work with accountants; proficiency in Google Workspace and administrative software; and a demonstrated commitment to accountability, integrity and social justice. An interest in plants and plant maintenance is a plus.

Pay Rate and Benefits:

$30-$35/hr. 20 hours a week. Benefits include PTO, paid sick days, hybrid work week; access to 401(k) and more. Wingo NYC is a positive work environment with wonderful colleagues and clients.

Location:

The position is hybrid in-office in New York City, with the expectation to work in the office at least Tuesday through Thursday each week. Wingo headquarters is a sun-filled office near the transit hub of Penn Station in Manhattan in New York City.

Tentative Start Date:

January 4, 2027

How to Apply:

Visit our website, wingo.nyc, to see if we are a fit for you, and respond with a resume and cover letter detailing your qualifications and interest. Only seriously considered candidates will be contacted. Email your resume and cover letter to jobs@wingo.nyc with “Business Operations Coordinator” in the subject line.

Come One, Come All:

Wingo NYC is an equal opportunity employer and all qualified applicants will receive consideration without regard to an individual’s actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity, national origin, immigration or citizenship status, age, disability, marital status, veteran status, criminal record, or any other status protected by applicable law.

Benefits include PTO, paid sick days, hybrid work week; access to 401(k) and more. Wingo NYC is a positive work environment with wonderful colleagues and clients.