Manager, Neighborhoods

BUSINESS TITLE: Manager, Neighborhoods

CIVIL SERVICE TITLE/LEVEL: CFB ANALYST III (0660A)

DEPARTMENT: Public Affairs

NUMBER OF POSITIONS: 1

SALARY RANGE: $90,000 - $100,000

POSITION STATUS: ☒ Full-Time

APPLICATION DEADLINE: UNTIL FILLED

JOB ID #: 714039

Start your career here at the NYC Campaign Finance Board. Click on the link to learn more about the open positions at our agency!

ABOUT THE CAMPAIGN FINANCE BOARD

The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elecions. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government. We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust.

ABOUT THE DEPARTMENT

The Public Affairs division promotes the agency’s key role in equipping all candidates and voters to power a fairer and more open democracy in New York City. We engage New Yorkers, inform them about elections, and boost their civic participation in the democratic process. Within Public Affairs, the Partnerships and Outreach unit works to build partnerships across the city to disseminate voting information, deliver accessible voter education, and conduct direct to voter outreach. The intention of this team’s work is to create pathways for all New Yorkers to gain trustworthy and accessible information and education around voting and democracy. Only then can we authentically increase civic participation and mobilize our communities beyond just voting.

We are seeking a Manager to lead the Neighborhoods Team, which is focused on building trusting relationships with community partners and delivering in-language voter education to voters that speak a language other than English (LOTE) in low voter turnout neighborhoods. The Neighborhoods Team works with community-based organizations, faith-based institutions, libraries, businesses, local groups, and other community partners to disseminate key election information and offer educational workshops covering topics such as Why Vote, How to Vote, Voting Rights, Voter Protections, and more.

The Manager will be responsible for leading and supporting a growing team of neighborhood-based Coordinators to execute partnership building and education delivery across 13 languages. The Manager will oversee the unique strategies for engagement in each of our priority geographies and support Coordinators in attaining the resources required to meet the specific needs of each community. The Manager will work closely with the Associate Director to refine strategy, manage budget, measure impact, and navigate internal collaborations to support the Neighborhoods Team. Additionally, the Manager will be responsible for setting the direction of our curriculum, training, and development, ensuring that the content is accurate, accessible, and relevant to immigrant voters.

Given these responsibilities, we are looking for someone with a high level of leadership, organizational, communication, and collaboration skills. This role will require managing multiple staff and addressing their unique needs, learning the priorities of multiple diverse communities, and navigating many cross-team projects and collaborations. The success of this work relies heavily on interpersonal skills, which is why we are looking for someone with demonstrated discernment, empathy, awareness, and self-accountability. Beyond the hard skills, the ability to detach from outcomes, hold space for others, and facilitate a working environment where staff can reach their potential is key to this role.

We seek to work with someone passionate about making the voting process inclusive for those most marginalized in our society. Ideally, this candidate is aware or interested in deepening their understanding of how racism, ableism, classism or other oppressions show up in the voting process.

We believe that a diversity of experiences and perspectives will help us build stronger teams. We strongly encourage people of color/the global majority, LGBTQ people, people with disabilities, and people with other marginalized identities to apply. Responsibilities include but are not limited to:

Relationship Building Strategy and Management:

• Support team in identifying partnership strategies aligned with strategic goals
• Develop an evaluation framework for relationship building and management
• Map partnership data and analysis to determine opportunities for improvement
• Manage key relationships with coalitions, leaders, and other institutions that work with immigrant communities and educate New Yorks that speak a language other than English (LOTE)
• Support the implementation of CRM to track recruitment and engagement

Material and Resource Development and Distribution:

• Work with the Product Management and Operations Team (PMO) to produce resources based on needs of the communities the Neighborhood Team serves
• Lead the development and execution of a feedback loop to enhance NYC Votes materials (Voter Guide, Key Election Dates Palm Cards, Website, etc.) relevance, translation quality, and more for voters that speak a language other than English (LOTE)

Education Strategy and Delivery:

• Set the direction and oversee the development of educational content and curriculum
• Deliver presentations, workshops, and training to partner organizations and their communities, which may include various formats depending on trust, safety, engagement-level, language skills, and other aspects of the audience
• Work with the Language Access Team to secure interpretation and translation services required to develop content and present information to voters

Specialized Knowledge:

• Work with Policy and Research to utilize data and reports to develop strategy for voter engagement in South Brooklyn, East Brooklyn, South Bronx, and North Central Queens
• Lead Public Affairs working group to develop a comprehensive internal profile of each community the Neighborhood Team serves
• Play a key role in the agency-level projects and programs by participating and delivering specialized knowledge and providing input on new projects

Supervision:

• Foster a positive and inclusive work environment that encourages collaboration and innovation
• Hire and manage FTEs to support execution of the Neighborhoods strategy
• Conduct regular team meetings to review progress, address challenges, and celebrate achievements
• Address interpersonal or operational conflicts within the team professionally and constructively

Team Workflow and Processes

• Work with the Associate Director and other Managers to design, develop, and implement effective internal processes to streamline organizational effectiveness
• Support staff in transitioning to new systems
• Model and set standards for work products and processes

ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES & OTHER BEHAVIORS (KSAOs)

We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team.

Knowledge

• Knowledge of and experience in working with strategically overlooked communities
• Knowledge of civics or policy issue areas impacting communities
• Skills and Abilities
• Empathy: Understanding the feelings, motivations, and challenges of team members as humans first.
• Communication: Clear and effective communication ensures that team members understand expectations, goals, and feedback. Good managers listen actively and communicate openly, fostering an environment of trust.
• Data and Analytics: Ability to analyze, aggregate, manage, and present data outcomes
• Decision Making: Can make hard decisions quickly and fairly, considering the team’s best interests and the broader goals of the organization.
• Delegation: Knowing how to delegate tasks effectively and empowering team members to take ownership builds confidence and increases productivity within the team.
• Accountability: Hold themselves and their teams accountable, providing constructive feedback, acknowledging successes, and addressing issues fairly.
• Strategic Perspective: Strategic insight understands the larger organizational goals / Voting / government and builds strategy with team’s strengths in mind.
• Collaboration: Can initiate and sustain positive collaborations across multiple teams.
• Other/Preferred Qualifications
• Language (preferred): Proficient in one or more of NYC Votes covered languages
• Location (preferred): Lives in and operates from one of NYC Votes priority neighborhood clusters of South Bronx, North Central Queens, or East New York
• Minimum 5 years’ experience in outreach or community engagement work, voting and civic engagement work is preferred. Managerial experience is required.
• Experience delivering education in an accessible, engaging, and inclusive way to people that face barriers to learning
• Expertise in Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook, Publisher) and Google Suite.
• Willingness to travel independently to deliver educational sessions, participate in speaking engagements, meet local leaders and partner organizations, etc. sometimes outside of regular working hours. Occasionally, travel to areas in which public transportation may not be available.

MINIMUM QUALIFICATIONS

1. A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or
2. A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or
3. Education and/or experience equivalent to “1” above.

TO APPLY: All applicants must apply through NYC Government Jobs | Explore Careers | City of New York

• Please search and apply to the job ID number listed above.
• Resume and cover letter are required for consideration.
• Note that only applicants under consideration will be contacted.

For more information on careers with the NYC Campaign Finance Board visit our website at https://www.nyccfb.info/ to access the full listing of job opportunities and to learn more about our agency.

ADDITIONAL INFORMATION

The City of New York provides generous medical benefits (including dental and vision through respective unions or funds), retirement, tuition reimbursement, and additional ancillary benefits. CFB offers a flexible and hybrid work schedule, opportunities for career development, learning & development (leadership training and coaching), wellness programs, and much more!

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF.

The CFB is an equal opportunity employer firmly committed to diversity. All individuals are encouraged to apply. If you anticipate needing any type of reasonable accommodation to apply for an employment opportunity, please contact access@nyccfb.info or (212) 409-1800.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.