MARKETING AND COMMUNICATIONS ASSISTANT

Date: December 16, 2025

Reports to: Director of Marketing and Communications

Classification: Hourly, non-exempt; full-time with benefits

Schedule: Monday - Friday 9:00 a.m. - 5:00 p.m.

Location: Onsite (not remote)

Pay Range: $21.06-$26.33 per hour

This is an onsite, Boston-based position. Local candidates strongly preferred. No agencies, please.

Please include a cover letter with your application.

Isabella Stewart Gardner Museum Core Values

Isabella Stewart Gardner so deeply believed that art had the power to change lives that she built a beautiful, personal, and immersive Museum “for the education and enjoyment of the public forever.” Today the Isabella Stewart Gardner Museum (ISGM) is a living embodiment of her bold vision; it’s a dynamic place where ideas and creativity in all its forms inspire visitors. We strive to tell new stories and challenge assumptions through exhibitions, music, programs, and performances and by engaging the perspectives and collaboration of our communities.

The Isabella Stewart Gardner Museum seeks to connect past with present, develop and sustain mutually beneficial partnerships with local communities and artists, broaden our audiences, and generate opportunities for creativity. We are firmly committed to a welcoming work culture and visitor experience. Our five-year strategic plan outlines the Museum’s core values, goals, and initiatives that serve as a renewal of Isabella’s promise to serve the public and be a resource for the city.

Summary

The Marketing and Communications Assistant is a detail-oriented and creative self-starter that supports the Marketing team with project management, proofreading, budget tracking and reporting, marketing KPI reporting, media planning, public relations support, and other administrative duties. This position is an essential role within the Marketing Team that represents the Gardner Museum brand by supporting, tracking and/or executing assigned marketing deliverables that promote the Museum, exhibition, and programming.

Essential Functions and Primary Responsibilities

• Coordinate and project manage internal signage and branded elements for Special Events/Development, Programming and Membership under the guidance of the Director of Marketing and Communications.
• Responsible for proofreading marketing materials as assigned
• Support monthly KPI report process in partnership with the Marketing Manager and ensure that reports are delivered in a timely manner.
• Working with the Director of Marketing and Communications, track advertising partners for media buys, maintain contact information within the Marketing database and track spend across marketing campaigns
• Develop branded template presentations and decks for use by Marketing and other departments as needed
• Develop marketing outreach toolkits in partnership with the Social Media Marketing Manager and public programs team in support of exhibitions and programs to share with external and internal partners.
• Project manage the development of exhibition and concert brochures.
• Manage delivery, inventory, and supply of brochures and programs to Visitor Services, continually stocking at main entrance of Museum.
• Coordinate the development and distribution of promotional materials for public programming.
• Coordinate and develop exhibition promotion tracking presentation decks that showcase all placed media and final reporting results from advertising partners.
• Support public relations efforts by helping to maintain press email inbox, cataloging press and press events.
• Track marketing budget and support processing of invoices in Bill, ensuring contracts are fulfilled and invoices processed in a timely manner.
• Other duties as assigned, including administrative and project management duties.

Qualifications

The Marketing and Communications Assistant is highly collaborative, very organized and detail-oriented. They thrive in a fast-paced, deadline-driven environment. Our ideal candidate also has strong communication and writing skills, a good visual eye, and a passion for all forms of marketing.

• At least 1 year of professional marketing and communications department experience preferably in a non-profit, cultural institution.
• Strong interpersonal/relationship building skills.
• Experience with public/community relations preferred.
• Excellent writing and proofreading skills; a superb attention to detail.
• Ability to manage multiple projects, and to coordinate and meet deadlines.
• Ability to work proactively and collaboratively with minimal supervision in a complex organizational environment.
• Understands the need for process improvement, flexibility, and change.
• Outstanding organizational skills.
• Adept at working in Google Workspace, Word, Excel and PowerPoint. Learning new systems and software and tools comes naturally.
• Self-motivated and reliable.
• Positive, can-do attitude.
• Experience with photography a plus.
• Commitment to advancing the ISGM’s strategic plan and inclusive culture initiatives.
• Legal authorization to work in the United States.
• Satisfactory background check.

Equal Opportunity Employer

The Museum is committed to affording equal opportunity to qualified individuals regardless of race, color, religion, age (40 or older), disability, national origin, sex, gender identity, sexual orientation, genetic information, pregnancy, childbirth or related conditions, ancestry, or status as a veteran. Consistent with our core values and our founder's legacy, the Museum is dedicated to building a work community that fosters collaboration, excellence, belonging, and a diversity of perspectives and experience.

Request an Accommodation

Applicants with disabilities who are unable to fully access ISGM's online application system may contact us at hr@isgm.org for assistance with a reasonable accommodation.

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