Operations and Membership Manager

The Choice is managing an immediate direct hire search for an Operations and Membership Manager position for our trade association client.

This is a great opportunity for early-career professionals to work in a policy-focused organization and gain a broad range of office operations experience.

Location/Schedule: Downtown DC, hybrid (Tuesdays/Thursdays in office)

Compensation: $55,000-$60,000

Qualifications:

• Completed Bachelor’s degree
• Some professional experience in an office environment preferred. Previous Hill internship experience is a plus.
• Strong organizational skills and superior attention to detail.
• Proficiency with database management and MS Office tools. Experience with Salesforce is a big plus.

Job Duties:

• Serve as a primary point of contact for members and external stakeholders
• Support organizational leadership and governance groups with meeting preparation, scheduling, and administrative needs
• Maintain and update membership records in membership CRM
• Assist with membership administration, financial processes, and vendor coordination
• Coordinate internal and external meetings, events, travel, and logistics
• Support compliance, reporting, and administrative initiatives as needed
• Provide onsite support for membership events, meetings, and organizational programs
• Assist with general office operations and special projects

• 80% employer-paid health, dental and vision coverage (for employee and family)
• Access to a 401(k) retirement plan with a 5% employer match
• PTO plans starting at 3 weeks that scale up based on tenure
• 12* paid holidays (*based on how calendar falls it is sometimes 11)
• 16 weeks of paid parental leave
• Employer-paid life and short/long-term disability insurance (with employee option to expand coverage)
• Access to dependent care FSA, health FSA, and HSA
• Access to tax advantaged commuter benefits