Family Services Coordinator

PathWays has provided quality services to individuals with developmental disabilities and their families for over 50 years. Across Sullivan and Lower Grafton Counties, we serve individuals from birth through all stages of life.

Full-Time | Hourly | Non-Exempt

$21.00 – $23.00 per hour (commensurate with experience) Hybrid work option available after 90 days

About this Role:As a Family Services Coordinator (FSC), you’ll be a trusted advocate and the primary contact for individuals and families navigating services. You will coordinate evaluations and supports, connecting them with local and state resources to help them live full, meaningful lives.

This role offers fulfilling work, a collaborative team environment, and the opportunity to make a lasting impact in the community.

Responsibilities:

• Advocate for and support individuals and families in accessing community resources
• Coordinate assessments and evaluations (e.g., SIS, HRST)
• Facilitate planning meetings and develop Individual Service Agreements (ISA’s), Amendments, Action Plans, and other related documents
• Maintain clear documentation and compliance with service plans
• Build strong relationships with families, internal teams, and community partners
• Travel throughout NH to meet with families and providers (mileage is reimbursed)

Qualifications:

• 2+ years of Case Management experience or closely related work
• Strong organizational skills
• Proficiency with documentation and MS Office (Word, Outlook, Excel)
• Excellent verbal written and interpersonal communication skills
• Willingness and ability to travel within the state of NH

Preferred:

• Bachelor’s degree preferred; Candidates with extensive relevant experience in case management or related areas are strongly encouraged to apply
• Experience with developmental disabilities

Benefits:

• Generous PTO; start earning paid time off on your first day! Full-time employees can accrue annually:
  • 120 hours in the first year
  • 160 hours after 1 year
  • 200 hours after 3 years
  • 240 hours after 10 years
• Hiring bonus
• Paid training
• 8 paid holidays
• Medical and vision insurance
• Dental reimbursement plan
• Agency paid Disability and life insurance
• Flexible spending plans
• Mileage reimbursement
• Flexible scheduling
• Regular employee events

Employment Requirements:

• Proof of eligibility for employment in the U.S.
• Passing a criminal background, MVR and BEAS check, OIG Exclusion List check, and DCYF check
• Valid driver’s license and proof of valid auto insurance
• Must be 18 years of age or older per NH state regulations
• Passing a TB test

PathWays of the River Valley is an equal opportunity employer and is committed to diversity in the workplace. We encourage individuals from all backgrounds to apply.