Virtual Salesforce Administrator

Who We Are Looking For

We are hiring a Virtual Salesforce Administrator and are open to candidates at two levels of experience and responsibility. This role is critical to maintaining, optimizing, and evolving our Salesforce ecosystem that supports volunteer management platforms used by nonprofits across North America.

At Level I, you will focus on day-to-day Salesforce administration, configuration, user support, and system reliability.

At Level II, you will operate as a senior technical lead—designing scalable automation strategies, architecting solutions, and guiding long-term platform health.

Level placement will be determined based on your experience, certifications, and the depth of technical expertise demonstrated throughout the interview process.

We’re looking for someone who understands not just how to configure Salesforce, but how systems support real people. Whether you’re improving daily workflows or designing scalable automation, you care about clean systems, thoughtful execution, and building technology that works.

This position is a contractor role and can be remote.

Who We Are

We're Galaxy Digital, located in beautiful Asheville, North Carolina. We're a growing SaaS company passionate about providing technology solutions for nonprofits and organizations focused on volunteering. Our goal is to build strong local communities and help organizations make a positive impact through volunteerism.

Our Get Connected Volunteer Management Software is the top choice for volunteer management in the U.S. and Canada, serving thousands of nonprofits and millions of volunteers. We are committed to diversity, equity, and inclusion and strive to create a welcoming environment where talented individuals can thrive.

We believe in balance—working hard while building a culture of enthusiasm, wellness, and joy. Join us as we work toward creating a better world through technology.

Responsibilities

Core Responsibilities (All Levels)

• Partner with cross-functional teams to implement and support Salesforce solutions
• Configure and maintain Salesforce objects, fields, page layouts, workflows, and declarative automation
• Manage user access, permissions, and security settings to protect data integrity
• Maintain data quality through audits, cleanup, and system hygiene best practices
• Support data imports and updates from third-party systems
• Troubleshoot issues and provide responsive, practical system support
• Deliver user training and documentation to drive confident platform usage
• Identify opportunities to simplify workflows and improve the user experience
• Stay current on Salesforce updates and apply relevant improvements

Additional Responsibilities – Level II (Senior)

In addition to the core responsibilities above, Level II administrators will:

• Design and implement scalable Salesforce solutions aligned with long-term platform strategy
• Build and troubleshoot complex Salesforce Flows, including multi-object automation and advanced logic
• Modernize legacy workflows and automation into clean, scalable Flow-based solutions
• Design and manage data architecture, including data modeling, governance, and large-data best practices
• Configure advanced security models, including role hierarchies, sharing rules, and permission sets
• Write and optimize SOQL queries to support reporting, automation, and data validation
• Lead integrations between Salesforce and third-party systems using APIs or middleware tools
• Own sandbox strategy, deployment processes, and change management practices
• Independently lead Salesforce enhancement projects from requirements through delivery
• Serve as the primary Salesforce technical advisor, translating business needs into smart system decisions
• Monitor platform performance and proactively improve system reliability and efficiency

Qualities of a Successful Candidate

• Strong Salesforce platform expertise with a systems-thinking mindset
• Ability to translate business needs into efficient, scalable solutions
• Clear communicator who can explain technical concepts to non-technical stakeholders
• Organized, proactive, and comfortable managing scoped contractor work
• High ownership and accountability

Desired Qualifications

Level I

• 2+ years of Salesforce administration experience
• Salesforce Administrator (ADM 201) certification required
• Experience with declarative tools (Flow, validation rules, macros)
• Familiarity with Nonprofit Success Pack or Nonprofit Cloud preferred

Level II

• 4–6+ years of advanced Salesforce administration and architecture experience
• Deep expertise in advanced Salesforce Flow development
• Strong understanding of data modeling, security architecture, and integrations
• Experience leading Salesforce implementations and system enhancements
• Salesforce Administrator certification required; Advanced Admin or Platform App Builder strongly preferred

Contractor Rate

Compensation is aligned to demonstrated experience and scope:

• Level I: $35–$45 per hour
• Level II: $60–$75 per hour

Level will be determined based on demonstrated experience, certifications, and interview performance.

Contractor Scope & Hours

This is a flexible, project-based contractor role ranging from 10–30 hours per week, depending on business needs and project scope. While we’re not able to guarantee a minimum number of monthly hours, we aim to plan work thoughtfully and communicate clearly about upcoming needs.

All projects will be clearly scoped and approved in advance. We value proactive communication and partnership--if scope shifts or additional time is needed, we expect open dialogue so we can adjust together and ensure strong outcomes.

Our Hiring Process

We will keep this position open until filled and review applications on a rolling basis. We are currently hiring one contractor and are considering candidates at different experience levels to see if there is strong alignment with our needs.

Selected candidates will be contacted by our Director of People Operations to schedule an initial screening.

• Round 1: Technical verification interview with HandsOn team members
• Round 2: Project management and accountability conversation
• Final round (if needed): Additional stakeholder discussion

Start Date: March/April 2026