Director of Operations

Location: Remote, must be based in United States

Salary Range: $70,000 base salary (+ benefits)

Role Type: Full-time

Eligibility Requirements: Authorization to work in the United States, background check

Reports to: CEO

HOW TO APPLY:

Please apply via this form by May 9, 2025: https://form.asana.com/?k=Gkm8JWt1APLvfPmHEXe7AA&d=1204778650384023

Applications will be reviewed and considered on a rolling basis until the deadline.

Who We Are

We are on a mission to digitally transform fund management and reporting for fundraising organizations helping them more effectively measure, maximize, and communicate their impact.

FundMiner — a B2B SaaS startup in the fundraising/advancement software space — provides personalized fund management insights and automates complex and traditionally manual processes for fundraising organizations like universities, foundations, and nonprofits.

You can learn more about our company and values on our website.

Position Summary

We are looking for an experienced Director of Operations who will ensure our operational processes run smoothly, efficiently, and support the overall goals of the company. You will be responsible for leading and overseeing the human resources, finance, and general operations functions of the business in this critical phase of growth, so having an eye for scaling and longevity is critical.

Essential Functions & Responsibilities

• Managing Daily Operations: Ensure that daily operations run smoothly, including tracking workflows, monitoring financial resources, and keeping things on track.
• Data Organization: Diligently update and maintain data in our systems so progress is clear and information is accessible.
• Process Improvement: With a solutions-oriented mindset, identify inefficiencies in workflows and implement strategies to improve processes
• Interface with Customers and Vendors: As the primary point of contact for invoicing and billing, maintain a friendly, proactive, and customer service-oriented demeanor when interacting with customers and vendors.
• Talent Sourcing: Lead the process to source, find, screen, interview, onboard, and retain new talent that will play key roles in the company’s growth through the startup phase and beyond.
• Collaboration: Collaborate across departments and serve as a critical player in organizing company processes with multiple teams, including marketing, customer support, and product development.
• Systems and Technology: Meticulously use tools like QuickBooks, DocuSign, Microsoft 365 Suite, HubSpot, and Asana to stay organized and provide regular and consistent updates to team company leadership.
• Flexibility in a Startup Environment: Maintain a nimble approach to lend a hand with helping to organize meetings, plan events, or support general initiatives, and everything in between to ensure things run smoothly.

Skills & Experience

This is an ideal but non-exhaustive list of qualifications we are looking for in a successful candidate. If you meet some but not all of these, we encourage you to apply anyway! We look at each applicant’s candidacy in its totality to assess suitability for this role, including enthusiasm and inclination to learn and grow.

• Bachelor’s degree or equivalent work experience.
• 3-5 years of professional experience in human resources, financial management, or similar role.
• Background or experience in nonprofit or fundraising operations, or related field.
• Experience managing budget and financials for a company.
• Excellent verbal and written communication and interpersonal skills, with the ability to build rapport with colleagues.
• Exceptional organizational skills and attention to detail, ensuring accuracy in all business-critical activities.
• Strong interpersonal skills and business acumen, with an exemplary professional demeanor.
• Proficiency in using financial and HR software and other tools to track and manage processes.
• Strong problem-solving and analytical skills to identify gaps and inefficiencies, as well as project management and execution skills to implement solutions.

Qualities & Values

The ideal candidate for this roll will be someone who…

• Is extraordinarily organized and detail-oriented and excels at managing projects and improving processes.
• Has the ability to work independently with minimal direct guidance, as well as collaboratively with and across teams to ensure cohesive and streamlined operations.
• Possesses an innovative mindset and approaches problem-solving with a creative and calm outlook.
• Learns quickly and remains flexible to adapt to evolving circumstances as the business scales.
• Possesses a high degree of emotional intelligence and self-awareness to leverage in establishing and maintaining processes that support the company culture we aim build.
• Thrives in a fast-paced start-up environment, with excellent proactive communication skills.

How Success is Measured

Key performance indicators (KPIs) for this role include:

• Meeting project deadlines and maintaining operational efficiency
• Improving workflow processes to enhance productivity
• Accurate reporting and tracking of financial data
• Budget vs Actual Variance
• Strengthened collaboration and communication across teams
• Employee satisfaction with resolving/addressing issues
• Employee Onboarding Experience

Work Environment & Accommodations

This is a remote position. As a small but mighty (and quickly growing!) team, we’re not based in central office space but will work with you to ensure you have a suitable setup and equipment to work from remotely.

Travel

Occasional travel may be required for this role, anywhere between 5-25% of the time.

Salary & Compensation

We believe in transparency and equitable compensation. The salary for this role is $70,000 base salary, with potential for an annual performance bonus.

Benefits

To augment salary and provide a comprehensive compensation package, FundMiner offers generous benefits, including:

• Remote-first approach
• Flexible and generous PTO, including an annual “winter break” from December 24 – January 1
• 100% company-paid medical, dental, vision, and life insurance
• 401(k) plan with 3% company match
• Stock options
• Paid parental leave

Our Team

Our diverse (female + Latino) founder duo is uniquely qualified to lead, with our CPTO having experience building and scaling AI-powered products from 0 to millions for leading tech companies like Microsoft and Meta and our CEO’s extensive domain knowledge and deep-rooted industry connections. FundMiner is VC-backed and is a 2023 Techstars Company.

Commitment to Diversity, Equity, and Inclusion

FundMiner is committed to embodying the values of diversity, equity, and inclusion. More than being an Equal Opportunity Employer — where all qualified applicants will receive consideration for employment without regard to race, religion, national origin or ancestry, sex, gender identity or expression, physical or mental ability, medical condition, genetic condition, pregnancy or childbirth, marital status, veteran status, or related characteristics — we actively encourage these candidates to apply.

As a young and quickly-growing company, we are committed to building a culture and work environment where employees and clients alike feel welcomed, respected, valued, and empowered to thrive. Everyone at FundMiner brings their own unique perspectives, experiences, and ideas with them — and we believe that a more diverse team creates a more innovative product, provides better service to our customers, and helps us all grow as individuals.