Salesforce Administrator

Position Overview

Flourish is looking for a Salesforce Administrator to join our team full-time.

In this role, you’ll help us build and maintain Salesforce systems that support mission-driven organizations, including nonprofits and public health-focused groups. Your work will help improve how these organizations operate and serve communities around the world.

We’re looking for someone who is thoughtful, collaborative, comfortable translating real-world needs into practical solutions, and keen to make a positive impact on others.

What You'll Do

• Partner with project leads to understand needs and turn them into effective Salesforce solutions
• Independently interface with clients remotely or in-person to collect project requirements and provide training
• Configure and maintain Salesforce to support day-to-day operations (objects, fields, page layouts, automations, permissions, etc.)
• Build and improve workflows and automations, especially using Flows
• Support data quality efforts, including imports, cleanup, and data management
• Troubleshoot issues, answer user questions, and improve the overall Salesforce experience for end users
• Help support integrations with other tools and systems, including working with technical teammates or vendors when needed
• Create and maintain documentation for internal processes and system setup
• Proactively identify opportunities to improve system usability, efficiency, and reliability

What We're Looking For

• Experience working as a Salesforce Administrator or in a similar Salesforce platform support/configuration role
• Strong knowledge of Salesforce administration and declarative tools
• A solid understanding of Salesforce best practices for security, sharing, and data management
• Strong troubleshooting and problem-solving skills
• Clear communication skills and the ability to work well with both technical and non-technical teammates
• A proactive mindset and the ability to work independently when requirements are incomplete or evolving

Nice to Have

• Salesforce certifications beyond the base Salesforce Administrator certification (e.g. Platform Builder)
• Experience working with nonprofits, public health organizations, or other mission-driven teams
• Experience with UX design, digital graphics, or other aesthetic skills

Hybrid Work

We do not have an office, so this is will be primarily a remote position with the option to use a co-working space in Montrose. However, there will be occasional requests to meet with the team for collaboration or for on-site client meetings in the Greater Houston Area.

Authorization to Work

At this time we are unable to accommodate F1 OPT, H-1B, or similar work authorizations.

Tangible Benefits

• Health reimbursement arrangement (HRA) ($300 - $750 / month)
• 28 paid personal days per year (covers holidays, vacation, sick days, etc.)
• 401k match up to 3% of salary with no vesting period

Work-life Balance

• The team works in the spirit of "you own your time so long as expectations are met"
• Choose your working hours so long as you are generally available during U.S. Central business hours for team and client meetings when needed
• We do not encourage teammates to work outside of business hours; any requests to do so would be in an emergency situation only (exceedingly rare)
• There are no restrictions on when you take personal days so long as you communicate and meet expectations

Native or fluent in English