Housing Services Coordinator

Why Join Contra Costa Health?

The Contra Costa Health Department is offering excellent employment opportunities for dynamic and experienced individuals that are ready to serve the community in the Housing Services Coordinator position. The position offers the opportunity to make a lasting difference championing Mental Health Care. The department currently has three (3) vacancies in the Health, Housing & Homeless Services Division, located in Martinez, CA.

The Housing Services Coordinator position is responsible for planning, developing, and coordinating housing programs for the consumers it serves, focusing on those with serious mental health needs and substance use issues.

Health, Housing & Homeless Services (H3) leads the County’s systemwide response to homelessness, including administration of the Continuum of Care (CoC) program and the County’s Homeless Information Management System (HMIS). Additionally, this program has oversight of emergency shelter programs, supportive housing, California Advancing and Innovating Medi-Cal (CalAIM) services, Coordinated Outreach, Referral, and Engagement (CORE) program, and the County’s street-based outreach initiative.

We are looking for someone who:

• Can collaborate effectively with County departments, community-based organizations, local jurisdictions, and service providers.
• Is able to analyze how policies, funding sources, and operations intersect to improve homelessness response outcomes.
• Can confidently translate complex requirements into practical guidance for providers, field teams, and stakeholders.
• Knows how to apply performance measures, reports, and trends to strengthen programs and identify service gaps.
• Values equity, inclusion, and trauma-informed approaches when working with diverse populations.
• Thrives in high-visibility, high-impact, public service environments.

What you will typically be responsible for:

• Evaluating different types of housing resources and needs within Contra Costa County, including independent living, supported independent living, adult residential care, residential treatment and other types and models of housing that may be needed to support those consumers with a variety of special needs.
• Coordinating, planning, and developing housing services and homeless continuum of care.
• Consulting and collaborating to gain an understanding of staff housing needs allowing for problem-solving on housing issues for variety of consumers.
• Providing information to clients, staff, and partner agencies regarding availability of housing of all types.
• Researching potential housing sites of various types and the ability to negotiate with property owners on behalf of clients.
• Developing housing grant proposals.

A few reasons why you might love this job:

• Your work will directly influence how homeless response systems function countywide.
• You get to support cross-sector partnerships, including housing providers, outreach teams, behavioral health, cities, and nonprofit partners.
• You will gain experience in federal compliance, performance management, community partnerships, and policy implementation.
• You will be part of teams who work to improve coordination across systems to develop more stable housing outcomes for Contra Costa unhoused residents.

A few challenges you might face in this job:

• This role requires working within multiple funding sources and program rules at the federal, state, and local levels, which means paying close attention to requirements and deadlines.
• The position involves coordinating work across many partners, including service providers, outreach teams, and County departments, which can be challenging when priorities differ.
• Housing resources are limited, and this role often requires making thoughtful decisions about how to use available options when demand exceeds supply.
• The work depends on accurate and timely data from multiple partners and maintaining consistent reporting can be difficult.
• Because homelessness services are highly visible to the public and community leaders, this role requires a steady, professional approach when addressing concerns or questions.

Competencies Required:

• Critical Thinking: Analytically and logically evaluating information, propositions, and claims.
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
• Adaptability: Responding positively to change and modifying behavior as the situation requires.
• Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results.
• Listening: Fully comprehending spoken communication.
• Writing: Communicating effectively in writing.
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships.
• Handling & Resolving Conflict: Managing interpersonally strained situations.
• Coaching & Developing Others: Supporting others in stretching and expanding their capabilities.
• Group Facilitation: Enabling constructive and productive group interaction.
• Managing & Facilitating Change: Addressing key factors that influence successful organizational change.
• Managing Organizational Complexity: Maneuvering through complex political situations and functions within the organization.

To read the complete job description, please click here. The eligible list established from this recruitment may be used to fill future openings for up to 6 months.

License Required: Possession of a valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process.

Education: Possession of a Bachelor's degree from an accredited college or university with a major in a social/human services field.

Experience: Three (3) years of full-time, or its equivalent, experience coordinating and developing housing services for a client population with special needs.

Desirable Qualifications:

1. Experience working with homeless services, housing programs, or Continuum of Care systems.
2. Knowledge of federal and state regulations for homeless funding like HUD’s Continuum of Care Program, performance metrics, or grant compliance standards.
3. Experience with HMIS or EHR data systems.
4. Ability to coordinate cross-agency or multi-partner initiatives.
5. Experience with public speaking and effective meeting facilitation.
6. Experience working with diverse and underserved populations.
7. Project management or program development experience.

https://www.contracosta.ca.gov/1343/Employee-Benefits